This is the 3rd time I have travelled to the same resort and stayed at this hotel. I travelled this time with my father who has never been to Mexico.....and never experienced an All Inclusive vacation. I was pleased to see that most of the staff are still the same. The service was excellent and food ok. It was nice... more

After booking the trip, we decided to come on here and read the reviews by others. Of course, there was a mixed bag, so we got on the plane fearing the worst, but hoping for the best... We arrived at the Oceano Palace during the friday of Bike Week. There were a lot of bikes in Mazatlan, and our hotel... more

Terry & Bernadette Moosonin Canada We had just retired and wanted a deal on a trip for a week somewhere hot so we found a last min deal to Mazatlan Mexico with signature Vacations out of Winnipeg Man.($500 each plus tax) all inc. so We booked then We read the reviews. Most where not good. Most reviews are right .There... more

I never had problems with the a/c nor bugs. The first time we went to Oceano was with my gf, we booked all inc but when we arrived we were only booked for european, well we upgraded and everything was good,. Since this was my first trip to mexico we really enjoyed our stay. Get the ocean view forsure. I... more

My husband and I finally got to go on our honeymoon. Two kids and 10 years later. This however was not the place to go. We were looking for a relaxing place to rest our head in-between tours. What we got ... Student Central. Not only were we not warned, but our travel agent didnt' realize this either. When we... more

Well to get started we have stayed at this hotel before, past years we always upgraded to al- inclusive this year we where told we couldn't because they where not offering it even though 100 other people were staying al-enclucive. even though in my contract this was a listed benafit management decided {when i confronted him about this} that they... more

i just spent two weeks at the oceano palace and enjoyed it very much.the staff are very friendly & polite and will usually help you if you need.the food was not great & got very thyring after 2 weeks. room i had was excellent 4th floor with great view every thing worked good in the room.thier was some sewer smell... more

The rooms aren't the best thing ever, but they are manageable. The worst part is definetly the bathroom. They are not well kept and in desperate need of attention. Best solution would be to go all out and just remodel it. The beds are super comfy though! Moving onto the views... I recommend only ocean views otherwise you get stuck... more

This is a fabulous property located on a fabulous beach. We visited through Christmas and it was awesome. Don't get us wrong . . . this is a very basic hotel, but the rooms are sparkling clean and the staff very accommodating and friendly. We were on an All-Inclusive plan . . . booze was good, but the food was... more