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Dreams Cancun Resort & Spa

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 1,120 reviews
1,120 Reviews
5.0 of 5 stars
642
4.0 of 5 stars
281
3.0 of 5 stars
72
2.0 of 5 stars
66
1.0 of 5 stars
59
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
# 12 of 157 hotels in Cancun
Description: Pyramid-shaped resort on Cancun's northern tip, surrounded by ocean and saltwater lagoon on three sides - 25 minutes from airport.
  • Address
    Punta Cancún s/n, Zona Hotelera
    Cancun 77500
    Mexico
Check Rates: $432 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 1,116 traveler reviews
  • What to Expect:
    • 4 based on 809 reviews Rooms
    • 4.5 based on 814 reviews Service
    • 4.5 based on 804 reviews Value
    • 4.5 based on 812 reviews Cleanliness
    • 4 based on 286 reviews Pool
  • Recommended For:
    • 70% based on 883 reviews Families with young children
    • 70% based on 883 reviews An amazing honeymoon
    • 60% based on 883 reviews Families with teenagers
    • 60% based on 883 reviews Older travelers
    • 30% based on 883 reviews Young singles

Reviews of Dreams Cancun Resort & Spa

( 1-10 of 1,120 )
Jul 1, 2008
0/4 found this review helpful

First room, very loud and missing items. 24 hours and 5 requests later the room was complete. We moved due to the noise (bad move on our part). 2nd room: No Air Conditioning, DVD broken, electrical short in lamp, bathroom faucet leaked. 3 repair attempts for A/C (2 were the person turning down the fan). 2 days later moved again... more

Jun 30, 2008
1/9 found this review helpful

We just got back from that hell hole today(6/30/08). The buildings were old and smelly. The rooms are awful, bathrooms are clogged and you need a maintance to come and check it at least once a day. My freind's bathroom had fungus and mold growing on the walls. There is no decent restaurant to eat and terrible waiting staff. There... more

4 of 5 stars
las vegas
Jun 22, 2008
11/11 found this review helpful

Ok I just returned home from Cancun Yesterday from our honey moon. I am 25 and she is 27 and I had to review the hotel seeing that I booked this hotel because of the reviews on this site. I am going to do this review in a simple format of 1-10 with 1 being the worst and 10 being... more

5 of 5 stars
Tenafly, New Jersey
Jun 20, 2008
7/8 found this review helpful

We went back to the Dreams resort in the Club Tower this Spring break after going there last year at the same time. It seemed livelier perhaps because the Delphinus program was in full swing (it had just opened during our last visit).There seemed to be a lot more kids as a result and the menus reflected that, as there... more

Jun 19, 2008
4/4 found this review helpful

Hi, we travelled (4 couples in our early 30s) to dreams in may and i have to say i have never got better value for money out of a holiday in my life, never had better/more polite/helpful/perfect english speaking staff/service, beautiful wide variety of food in different styles of restaurants (7 i think), for breakfast lunch or dinner. room service... more

4 of 5 stars
Maryland
Jun 18, 2008
2/3 found this review helpful

This was a last minute reservation since a long planned cruise got screwed up due to flight problems. I liked the size of the resort because it was not too large and it was easy to get around. It is located near the far end of the hotel zone so expect a 20 to 25 minute ride from the airport.... more

4 of 5 stars
denton, tx
Jun 18, 2008
5/7 found this review helpful

Dreams was a very nice hotel - my only complaints are rooms and pool. We booked 3 months in advance and requested adjoining rooms for the family to be together. I had read reviews on this place and knew they messed up on the rooms quite a bit, so I made sure to have our travel agent call them twice... more

Jun 17, 2008
5/5 found this review helpful

I did much much reseach before I booked this trip for my family and friends to watch my husband and I tie the knot. Needless to say, I have no regrets and consider this a trip of a lifetime. Everyone in our group was extremely pleased with Dreams. Service was excellent. Our wedding was perfect. We stayed in a honeymoon... more

Jun 16, 2008
5/5 found this review helpful

We stayed at Dreams Resort the week of 6/8-6/15 and absolutely loved it. Everything from check in to check out was great. Zero stress was involved in our stay. It was a little overwhelming when we arrived in the airport trying to figure out a way to get to our hotel, but after talking to someone, they assured us the... more

Jun 16, 2008
6/10 found this review helpful

We a family of 4 returned this year for a repeat visit and obviously had a great time last year. Unfortunately we are disappointed and are going to look for a different resort next year. The Good The service continues to be great and people are generally extremely friendly and helpful. Except for one day the room was maintained well.... more

Reviews of Dreams Cancun Resort & Spa

( 1-10 of 1,120 )
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Dreams Cancun Resort & Spa Address

Punta Cancún s/n, Zona Hotelera, Cancun 77500, Mexico