I attended a conference here and stayed on for a few days of R&R after. The rate I had was almost half that posted on the website and cheaper than Expedia. So I won't comment much on value for money as I wasn't paying anything close to the rack rate. The room was nice, fairly spacious and very clean. The... more

My best friend and I stayed at the Aqua and this hotel is above and beyond the rest. It is not your standard hotel with stale carpet and old fashion wall paper. This hotel is all about relaxation. The moment you walk into the hotel you experience the tranquil aromatherapy of music and smell that captures you. Then you are... more

Nice hotel, great pool area, not much happening at this hotel. Great location in hotel zone, across from La Isla shopping center with Starbucks, restaurants and shopping. Aroma therapy hotel that is wonderful to walk into after being out all day or night. A bit expensive for F&B but very good service and wonderful food. GREAT views from the rooms... more

OVERALL The hotel has a very good location for walking to two shopping centers and places to eat. The service is four star quality. The rooms have quality amenities and are highly maintained. The pools are well designed. The club floor provides value for money. I would recommend it to friends and would stay here again. CLUB LEVEL ROOM Check-in... more

I stayed at Aqua from 5/3 - 5/11. I booked my trip through Expedia and paid for a king oceanfront room with terrace. This was supposed to be the nicest room option before the suites. Well, I was very disappointed when I arrived to find that my room looked out onto a construction site, and the terrace was littered with... more

My hubby and I stayed at the AQUA CANCUN Hotel for 8 days. May 15-22 - Upon arrival to the Aqua "Lawrence" the front desk attendant tried to convince us to pay $100 more a night to get an ocean view - when we already booked an Ocean Front View - he tried and tried to get more money from... more

Stayed here May 1 - May 7. We booked the cheapest room through Expedia with the 25% off Food & Bevarage promo. Upon check-in, the front desk offered us a $50 / night upgraded room. I opted to first view our room and then decide. The first room offered had a view of the construction next door (thank you Expedia;... more

My husband and I were hosted at a bus conference at the Aqua Hotel in Cancun. Newly re-opened after the last hurricane, the ammenities are fabulous. The room had a full view of the ocean from the balconey. Staff were helpful and courteous, everyone spoke English or Spanish depending on your preference. The breakfast buffet was very good as was... more

We originally booked at a "family friendly" hotel which was worse than terrible. After two miserabe days, we moved to the Aqua, a different world, for four nights. Everything about this hotel is calming and aesthetically pleasing. Even our child was happier at the Aqua. Don't worry, there are not many children at this hotel and they will not bother... more