Booked 3 nights through Orbitz/Cheap Tickets and paid in advance way over what the hotel charges directly. When we arrived, despite the fact that we had a written confirmation and receipts of what we paid, they said they never heard of us or our reservation. Let us stay one night and then booked us in another hotel where accommodations were... more

My son and I stayed at the Los Arcos Suites in Isla and loved the location to the beach and the hotel rooms were very, very clean. The staff was nice and having a kitchenette was great. The major drawback was the noise. For two nights there was loud banging above us and the staff had different stories about what... more

This was our third year in a row staying on Isla. 2006 at the Cristalmar , 2007 with our 3 teens we booked the penthouse at Nautibeach and now my husband and I have just returned from Los Arcos suites.. We traveled with another couple (their first trip to Isla) from Jan21-Jan27/08. The rooms were great, just what we needed,... more

We've stayed there twice and are going to book again for this year. It's right in the middle of town and it's a 5 minute walk to the beach. What could be better? They even have a computer in the lobby with internet access for the guests. The staff are very friendly and helpful. We booked through the Lost Oasis... more

I was planning a 10 day getaway by myself to experience Isla Mujeres. I searched high and low, looking at beachside hotels and downtown hotels. Having never been there and not knowing anyone who had I just went with my gut. I emailed Los Arcos directly and was pleased at the $55 a nt rate they quoted. Compared to all... more

We stayed in Cancun from June 23-27 and then took the ferry over to Isla Mujeres and stayed at Los Arcos Suites from the 27-30.This hotel is right in the middle of town.You can sit out on your balcony and watch all of the action going on around you.As far as the room's go the air conditioning and ceiling fan... more

My husband and I recently returned from Isla Mujeres. We stayed at the Suites Los Arcos. What everyone else says is true. This is a small hotel in the middle of town. It is close to the beach and the town center(square) It is exceptionally clean. The rooms are comfortable. I loved the balcony over the street. You can just... more

This was our first time in Isla Mujeres and we were careful not to have high expectations. WOW! This little hotel was spotless; not to mention Zairy at the front desk was SO helpful and friendly! The location is the key. We had a balcony on Ave Hidalgo overlooking the street., and we loved people watching. There is a fan... more

My girlfriend and I just spent six nights (April-29-07 to May-05-07) at this hotel. I had stayed at other hotels on the island in my previous trips, but this was my fist time at Los Arcos. And we loved it! The hotel is clean, and I mean clean! The room is sufficiently spacious (we were in room # 4 on... more