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Santa Chiara Hotel & Residenza Parisi

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 71 reviews
71 Reviews
5.0 of 5 stars
20
4.0 of 5 stars
23
3.0 of 5 stars
10
2.0 of 5 stars
10
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#215 of 398 hotels in Venice
Description: Situated in an ancient palace of beyond 500 years, faces the Canal Grande, the rooms furnished in Venetian style.
  • Address
    Santa Croce 548
    Venice 30125
    Italy
Check Rates: $309 €213 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 71 traveler reviews
  • What to Expect:
    • 3 based on 33 reviews Rooms
    • 3 based on 31 reviews Service
    • 3.5 based on 33 reviews Value
    • 4 based on 33 reviews Cleanliness
    • 3.5 based on 7 reviews Dining
  • Recommended For:
    • 40% based on 36 reviews Older travelers
    • 40% based on 36 reviews Young singles
    • 30% based on 36 reviews An amazing honeymoon
    • 30% based on 36 reviews Families with teenagers
    • 20% based on 36 reviews Families with young children

Reviews of Santa Chiara Hotel & Residenza Parisi

( 1-10 of 71 )
1 of 5 stars
WANDERINGFIL
Aug 23, 2008
0/1 found this review helpful

Apart from the below-average (at best!) room I was given, the morning clerk gave us such bad information about the early morning airport bus that we missed it! This is a hotel that does much of it's trade due to its location next to the bus stop - which should be ideal for getting to the airport in the morning.... more

Management response from
Robertino3, Manager

Dear Friend, I'm sorry for the trouble with the bus to the airport. The driver of the bus company sometimes doesn't respect perfectly the time schedule, that's why we always suggest to be there a bit earlier. It sounds strange that you had a bad direction to the bus stop. Piazzale Roma is very small, from one side to the...

5 of 5 stars
Surrey, England
Jul 27, 2008
1/1 found this review helpful

Our party of four spent two nights in the Santa Chiara in June 2008 on our way by car to Rome. Although initially somewhat apprehensive, we were delighted with the location. And we were thrilled to have our car parked (albeit at 20 Euros a day) in the very adjacent hotel car park. It's a lovely old building with comfortable... more

Jul 22, 2008
0/1 found this review helpful

When we arrived, we were told that the only room left in the hotel had no air-conditioning ("broken") and so we would be taken to someplace called the "Residence Parisi" which was "nearby." I did not really understand what this meant until our luggage was dragged by a porter to a nasty-looking office building literally adjacent to the crowded vaporetto... more

Management response from
Robertino3, Manager

Dear Tom, Residenza Parisi (an historic building more than 300 years old) is the annex of Hotel Santa Chiara. The services in the Annex are the same you find in the main building (even if the furnishment is more modern): A/C, Safe, Minibar, Sat TV, Telephone, Hairdryer. The annex is connected by telephone to the main building, so if you...

Jul 2, 2008
1/2 found this review helpful

Hello Mr. Manager, As a prospective customer who will be in Venice in early September and who is researching hotels at the moment, I am truly put off by your past two responses to the reviews previously outline. Your response is borderline rude as if to say that your hotel staff was in no way disrespectful. You dont know that... more

Management response from
bennnino, Manager

Dear Friend, to be honest... you are right! I've been a bit rude and I'm sorry for that. But there's a reason... this does not justify but at least explain the situation. You can't just go at the reception and say to the person there: "You have to upgrade me or I'll leave you a bad review somewhere". This is...

May 19, 2008
1/3 found this review helpful

We toured Italy for 16 nights with another couple, and we both agreed that the rooms in the Santa Chiara Hotel annex were our worst accommodations. For most of our trip, we used tour books and checked trip advisor for advice about our accommodations. However, for Venice an agent from the travel agency we used had just returned from the... more

Management response from
Robertino3, Manager

Dear Friend, I'm sorry you were disappointed with the room. It seems that you where very unluky with the rooms you booked. Nothing was working: the beds, the safe, no lift, no porterage service, the bathroom, the lights, the view... it seems incredible that all these stuuf were broken at the same time, don't you think? Residenza Parisi is our...

5 of 5 stars
Columbus, OH
Apr 22, 2008
3/3 found this review helpful

My husband and I just stayed at the Residenza Parisi. We found it a little curious at first when we were escorted over to a whole different building from the Santa Chiara but it ended up being very nice. The room itself was a decent size and the bathroom was enormous. Our "king" size bed was actually two twin beds... more

Apr 21, 2008
1/3 found this review helpful

When I booked this hotel through Ryan Air's website, it did not say anything about an alternate location. We arrived at the hotel and were told our rooms were in an annex. The porter ran ahead of us to the rooms, I guess because it was raining, we had to walk through the bus station where we were harassed by... more

Management response from
bennnino, Manager

Dear Mrs Brettashly, I'm sorry you were disappointed about the location of our annex. But let's prooceed with order. Ryanair has a contract with us including the annex. They should write a complete description of the Hotel (annex included) as in our web site. And it's their job to do this, we have no control on their description. So you...

Apr 7, 2008
2/3 found this review helpful

We were very pleased with our stay at Hotel Santa Chiara. It is located right across the street from the bus line.= and just a ways from the train station. Our room had a gorgeous view of the canal. The room was very spacious. The beds were comfortable and the room was quiet. The staff were very professional. There is... more

Mar 25, 2008
1/2 found this review helpful

Good location, good staff, convenient room. Close to the train station. Very nice building, especially its outside view. Reasonably priced. more

Mar 16, 2008
1/1 found this review helpful

The Santa Chiara hotel was in a perfect location in that it was far enough away from the very busy tourist places but was literally across the road from the Train Station and had a vaparetto stop just outside the door which went to all the sights, it was also within walking distance of everything and meals, etc were much... more

Reviews of Santa Chiara Hotel & Residenza Parisi

( 1-10 of 71 )
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Santa Chiara Hotel & Residenza Parisi Also Known As

Address: Santa Croce 548, Venice 30125, Italy