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Swissotel Sydney

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 123 reviews
123 Reviews
5.0 of 5 stars
64
4.0 of 5 stars
41
3.0 of 5 stars
9
2.0 of 5 stars
7
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
# 5 of 230 hotels in Sydney
Description: Rooms with panoramic city views; on floors 11 to 25 in Grace Brothers Dept Store, a Heritage Listed Building; near airport.
  • Address
    68 Market St
    (formerly Merchant Court Hotel)
    Sydney 2000
    Australia
Check Rates: $467 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 122 traveler reviews
  • What to Expect:
    • 4.5 based on 100 reviews Rooms
    • 4 based on 98 reviews Service
    • 4 based on 99 reviews Value
    • 4.5 based on 100 reviews Cleanliness
    • 4 based on 6 reviews Pool
  • Recommended For:
    • 60% based on 105 reviews Older travelers
    • 50% based on 105 reviews Families with teenagers
    • 50% based on 105 reviews An amazing honeymoon
    • 40% based on 105 reviews Families with young children
    • 40% based on 105 reviews Young singles

Reviews of Swissotel Sydney

( 1-10 of 123 )
Jun 29, 2008

I stayed at Swissotel twice in a week - once at the start of my stay in Australia and once at the end. On both occasions I had a wonderful time and no complaints at all. I got a discounted rate for the Executive Club Room on the internet - and it was worth paying a bit more for a... more

4 of 5 stars
London
Jun 23, 2008

This is a good hotel near the shopping areas and right next door to the tower with the 360 observation platform. We had booked an executive room - the room was massive and the bed was huge! Very clean. No real complaints. The breakfasts were ok but to be honest i had expected it to be much better quality from... more

Jun 19, 2008

The Swisshotel was our first stop on our Australian holiday. We arrived direct from Glasgow at 8am in the morning with our two small children in tow - aged 2 and 1. I had booked on the internet and got a fabulous deal for our one night stay (including breakfast) and was fully expecting to have to wait until 2pm... more

Jun 16, 2008

The Swissotel in Sydney was our last hotel of our stay in Australia. At the time the pricing was excellent for its star ranking though I was a bit wary that its location would be noisy during the day but also far from activities. Neither was the case. The staff was really friendly, the room was very comfortable with a... more

Jun 10, 2008

Booked the Endless Weekend package which i thought was great value - included perks such as a $50 myer voucher, valet parking, 4pm checkout and breakfast until 2pm (i.e. if you missed the breakfast buffet which finished at 10.30am, you can order room service - nice touch). I had high expections seeing as it is a 5* hotel and rated... more

Management response from
SwissotelSydney, General Manager

We appreciate the guests’ praise for our fittings, location and friendly concierge staff however it was disappointing to read of our shortcomings in communication and inconsistencies in our service levels. I am sorry to learn there was some confusion regarding the breakfast package inclusion. All package inclusions are clearly stated on guests’ bookings and it is unfortunate our team did...

4 of 5 stars
Brisbane, Queensland
Jun 9, 2008

I stayed two nights at the Swissotel Sydney and it was great. I booked on a weekend special - otherwise this hotel would be out of my price range. The weekend away was a girls weekend away so the hotel was perfect for shopping - with Myer downstairs and the Pitt St Mall. It was also a 15 minute walk... more

5 of 5 stars
Scotland
Jun 5, 2008

As with many I had high expectation of this hotel and I am pleased to say it delivered on pretty much every account. I stayed in an executive suite with access to the executive lounge and it is one of the few places where I would truly say this is worth the money. My room was spacious, beautifully decorated, well... more

5 of 5 stars
Livingston, Scotland
May 25, 2008

If you're looking for a comfortable, central hotel then look no further. Our room was well proportioned and clean, staff went out of their way to help us and our three year old daughter. Slap bang in the middle of everything tourist wise, it's about a ten minute stroll from Circular Quay and five minutes from Darling Harbour. Can't recommend... more

5 of 5 stars
Cayman Islands
May 8, 2008
1/1 found this review helpful

I stayed here on my final day in Sydney prior to a long haul flight back home. Really nice hotel, with great facilities if needed. Also perfect location for access to shops in the cbd as right in the heart of the shopping area, and only a couple of minutes walk to the bars and restaurants at the harbour. Recommended. more

Apr 30, 2008
1/1 found this review helpful

Having stayed at other Sydney hotels, the Swissotel compares favourably for its CBD location and nearby transport and shops. We booked an executive room, requesting one overlooking the AMP/Sydney Tower and got it! Not too impressed with the street access with two sets of lifts but once inside, the spacious rooms were in excellent decorative order and had a modern... more

Reviews of Swissotel Sydney

( 1-10 of 123 )
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Swissotel Sydney Address

68 Market St | (formerly Merchant Court Hotel), Sydney 2000, Australia