Having read so many excellent reviews about the Island Shangri-La, I thoroughly expected to enjoy my 3-night stay here. I couldn't have been more wrong. Let's start with the positives. The hotel itself is housed in a very modern and striking facility, shared by several office buildings. The location is great for shopping and for exploring the city. We felt... more

From the reviews on this hotel I expected to be blown away with an amazing hotel experience but left a little disappointed. On arrival I was disappointed by the decor being somewhat dated my todays standards. It wasn't run down, but just dated. My bags were promptly delivered to my room and followed shortly afterwards by a welcome pot of... more

Just returned from a trip to Hong Kong staying at this fab hotel. The rooms were luxurious and spacious, we had a standard room which had stunning views of the island. Staff extremely helpful, although on check in the receptionist seemed to be unaware of chip and pin credit cards and told us our card had been refused when in... more

Just got back from 2 night stay at this hotel. I did vow never to stay at another Shangri-La after a very bad experience in KL Malaysia (I checked out the same night to the Mandarin across the road and nobody at reception even batted an eyelid). Having given them a 2nd try and in another country I thought I'd... more

I have stayed here twice now on business for full 7-10 day stays and am due to return in 2 weeks I am that happy with the hotel.It has a good location as a bit quieter than being down in Central and certainly has more ambience than the Four Seasons which, personally, I find quite sterile. Wanchai bars can be... more

My family loves the Island Shangri-La. Maybe one day it will disappoint, but that day has not yet arrived! After getting through customs at Hong Kong's wonderful airport, we emerged at the arrivals area and the Shangrila staff spotted us immediately. (They "just know" who you are.) The guys jumped under the wire and took all our luggage. We were... more

If money is no object, this is a fantastic place to stay on Hong Kong side. more

Firstly, the hotel is located 10 minutes away (by car) from the main train station in downtown HK. Access is very easy and a shopping mall is just downstairs. Arriving at the hotel, we had our bags handled immediately from the car all the way to the room without any hassle. Check-in was quick and everyone was jovial and friendly.... more

I had high expectations of this Hotel prior to arriving based on friends recommendations. I can happily report that things went well. Check-in was very smooth, we had a guest relations lady meet us as we walked in the door and show us straight to our room ,where all the formalities were taken care of. Very efficient. Spa, lovely. Had... more