We had great expectations from this hotel. The price, its reputation and the reviews we had read made us think that this was going to be a once in a lifetime experience. Nothing was wrong really, but we didn't have such experience. We found it to be a good hotel, very expensive, but apart from the impressive lobby we were... more

We just returned from a Cruise West tour of Japan. Our final couple of days was at the Imperial in Tokyo. This is a classic old hotel beautifuly maintained and with the most service I've ever experienced in a hotel. The other hotels we experienced in Japan were 'Okuras" and were excellent. We thought the service from them was great... more

When you stay at hotel such as the Imperial Hotel, there are just so many details you can look at and say "I wish other hotels would do this as well as the Imperial Hotel in Tokyo". From the minute you arrive at the Imperial Hotel, you are immediately taken care of. Even though we took the Airport Limousine bus... more

We stayed in this hotel with a soccer team for the intercontinental soccer cup for 6 days. Everything is 5 star, the rooms, the food, the service etc.. The best thing of the hotel is his location in the center of the city, easy to shoping, visits, dinnig and go out. We enjoyed very much our stayed here, we felt... more

Great hotel, incredibly helpful and friendly staff, very comfortable rooms. Conveniently located, in walking distance to Ginza district. more

Very nice hotel with an excellent staff. Ate at a few of the many restaurants and they were all nice. I generally avoid hotel restaurants but they all were highly recommended by the locals. In all, a great stay. more

Stayed here for 3 nights on a business trip, in the tower block. I was on the 28th floor, with a beautiful view of the city. The rooms here are a little tired, although I understand that there are some upgraded rooms elsewhere in the hotel. It is a very large hotel, so I had some trouble navigating within the... more

The Imperial Hotel has a long history as desireable address in Tokyo, and the proximity to the imperial grounds and the Ginza shopping/dining district are a major plus. The hotel is much more of a traditional luxury hotel, and can seem a bit dated for business travelers looking for modern conveniences as opposed to traditional luxury. The rooms are a... more

The Imperial Hotel is conveniently located across the street from the Imperial Palace grounds. The service and hospitality are unmatched. Hotel staff is everywhere and they go out of their way to help. We only ate breakfast there and the buffet was huge. It 's cool to see a chef make an omelet with chopsticks! more