The desk person was in a rude mood. There was construction being done on the street in front of the hotel; which made it very difficult driving around. The air conditioner was very loud. Nothing told us that there was a free breakfast - the restaurant looked like it was closed. All in all the price was way too high... more

I was attending a business meeting in Phoenix and the hotels near the convention center were full. The travel agent suggested I try this hotel as it is in the same zip code and was a three/four star property. On the location: Although this hotel is in the same zipcode as the convention center it is actually 1.1 miles north.... more

My coworker and I were booked into the BW Central Phoenix for 2 nights. I would describe the experience as fair or average. Features I liked included the continental breakfast, efficient check-in, humble but useful work-out room, and an average room with a good bed. The free high-speed internet was great for email and small productions but slow for graphics-intensive... more

We arrived late in the evening due to a delayed flight, and finding this hotel in a car in the dark was not the easiest bit of navigation I have done - I ended up wishing that I had hired the sat-nav with the car. We only stayed 2 nights, but we had a clean and comfy standard room at... more

1. This place is in a fairly tough part of town, which I knew going in. 2. It was the cheapest "nice" hotel close to the convention center which is why I stayed. 3. I got a upgrade to a "suite" because of my GCC status so I don't know how good/bad the "regular" rooms are. My room was fine,... more

This was my third stay in two months and I have noticed a continuing trend of upgrades and service. Understand the property is under new management and it really shows. Prices are competitive especially against the downtown megaprops who charge you for standing still in one spot too long. Nice little bar and restaurant on site and easy walking distance... more

It seems this hotel hasn't improved since I stayed there a few years ago. Besides experiencing blocked drains and cold showers upon my arrival, I had to request extra towels and refreshments all week as the housemaid catered for only 2 people in a 3 share room. However beware their accounting practices, especially non-USA residents. Although we each, individually, paid... more

We stayed overnight after a very long flight to Phoenix from New England. The hotel is a straight shot from the airport and easy to find. Rail construction in the street out front caused some backtracking, but I assume that is finished by now. Parking is ample, although you do have to walk around to the front entrance after the... more

We were in town for a baseball game - made reservations at this hotel because of the good rate and close proximity to the Diamondbacks ballpark. The hotel is undergoing renovations - the lobby was OK, but there were signs of construction work throughout the building. New HVAC units were taking up about 8 spots in the parking lot. In... more