I would say 5 STARS! Our room was very moder looking. The bathroom with dimming lights for a relaxing shower, bright lights for make-up. Just perfect. The beds and pillows are what I call heaven on earth. The service, wonderful. The food, could not get enough of. In the heart of where we needed to be in all different directions.... more

Nice modern rooms with good work desk, plasma tv, sound machine. Hotel on the edge of Greektown above the freeway with a Dominick's & Walgreen's across the street. Good business hotel, but if you want to be in the middle of the loop, be prepared to walk several blocks to shopping, sights and restaurants other than Greek. Business center conveniently... more

I visited Chicago for the first time this July 4th weekend. It was SOOOO hard trying to decide which hotel location was the best. I was most interested in location rather than price or hotel chain. The Crowne Plaza Metro is wonderfully located for a tourist who wants an all-around experience without leaving the downtown area. It is located on... more

Nothing special. What we like about the hotel 1) Nice location 2) Clean rooms 3) Small extras in room were nice. ( Ex. Dream machine and plasma TV) Cons 1) Small hotel with no extras 2) Hostess at restaurant very rude 3) Car was parked 2 blocks from hotel 4) Staff rushed and unprofessional. They often made numerous comments they... more

This hotel is not quite in the Loop, just two blocks West right on the border of Greektown. Because of this you can get a top notch high class room without having to pay the ransom they demand by hotels in the Loop. The hotel had very nice staff and the room was very well done. It had upscale furnishings... more

My wife stayed here on a business trip to Chicago. Very nice room with a great view, large bed, and many "extra" ammenities. She encountered two "small" problems. The high-speed internet was anything but fast and the room was next to the elevators show it was a bit noisey. Overall, she was very pleased. more

This was my first non-business trip to downtown Chicago. Took my teenage son for his first visit to the Windy City on his spring break. Wanted a safe, nice spot, with a touch of an upscale experience. This hotel delivered and offered a great rate. It is easy to drive to, on Madison Ave.a djacent to and (fortunately for me)... more

This place was a nice surprise. The staff is very pleasant and accommodating. I arrived early with no notice and they had my room ready for me. The room itself was modern, comfortable and not too noisy. The expressway is right outside but all I heard of it was a white-noise type of rushing sound. The location is great -... more

I recently stayed at the Crowne Plaza Metro for a business conference and my stay was wonderful! The hotel rooms, while not very large, are very modern, clean, and comfy. What really made my stay great though was the service. The front desk was friendly and helpful, room service was fast and friendly, and the valet was great. - when... more