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Hilton Chicago

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 267 reviews
267 Reviews
5.0 of 5 stars
93
4.0 of 5 stars
82
3.0 of 5 stars
43
2.0 of 5 stars
29
1.0 of 5 stars
20
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#51 of 164 hotels in Chicago
Description: Convention-oriented Hotel occupying an entire city block & overlooking Grant Park & Lake Michigan.
  • Address
    720 South Michigan Avenue
    Chicago, IL 60605
Check Rates: $346 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 267 traveler reviews
  • What to Expect:
    • 4 based on 188 reviews Rooms
    • 4 based on 180 reviews Service
    • 3.5 based on 185 reviews Value
    • 4 based on 189 reviews Cleanliness
    • 4 based on 30 reviews Pool
  • Recommended For:
    • 40% based on 213 reviews Older travelers
    • 40% based on 213 reviews Families with teenagers
    • 30% based on 213 reviews Families with young children
    • 30% based on 213 reviews An amazing honeymoon
    • 20% based on 213 reviews Young singles

Reviews of Hilton Chicago

( 1-10 of 267 )
Jul 13, 2008
0/1 found this review helpful

My experiences here pretty much mirrior reviewer Lou7477's, coupled with the fact that I was pretty much treated like dirt because I was there on a Priceline reservation. We checked in wearing ball game attire, but were otherwise well groomed and clean. The haughty clerk forced me to repeat my entire address twice even though my drivers license was right... more

1 of 5 stars
Knoxville
Jul 7, 2008
2/4 found this review helpful

If you are looking for a hotel that provides chaos, noise 24/7, and a dinky little overpriced room this is the place for you. Be prepared for a 40 minute check-in and do not count on getting the room you requested, I didn't. The lobby of the hotel is impressive although walking through it is about as pleasant as getting... more

2 of 5 stars
Baltimore, Maryland
Jul 6, 2008
2/4 found this review helpful

Normally we would have chosen a different property after reading all of the mixed reviews we were here for a convention that was being held at this hotel so we really HAD to stay here.... Now for the review: For a Hotel with such a grand history things have really gone down to the level of horribly average. Arrival: Upon... more

4 of 5 stars
Kentucky
Jul 6, 2008
2/3 found this review helpful

This was part of our annual school trip from Kentucky with 40 kids and 12 adults. We had 19 rooms and a lot of preparation went into this. I spoke with the group sales manager (Maritza) and she was consistently friendly and helpful in the weeks prior to the trip and during our stay. Check-in was friendly, quick an efficient.... more

Jul 4, 2008
1/1 found this review helpful

stayed at the Hilton Chicago on S. Michigan Ave, they advised getting off and Roosevelt Station and walking (a half-mile trek). Thought on the metro map that the Harrison station looked closer (red line) but followed their directions and found the hotel easily. The advice of folks here was true, it was a pleasant and very safe walk. Note: The... more

Jul 4, 2008
0/1 found this review helpful

On my two recent stays here, my room was quiet, clean, comfortable, and spacious (or so it seemed to me, though I was traveling alone) . The rooms look.sort of dated, like they could use refurbishing, but that didn't bother me.. Hotel staff were nice and cooperative. Not sure about the food. On my first stay, the salmon I ordered... more

Jul 3, 2008
1/1 found this review helpful

My wife suprised me with a visit to Chicago for my Birthday to watch some baseball. We saved about $80 off our room with useing priceline's name your own price. The hotel itself was great! The bed was cozy, room was clean, lobby was nice, pool area and sun-deck was also very nice. I just find it odd that they... more

5 of 5 stars
FHawkins
Jun 28, 2008
0/2 found this review helpful

I really enjoyed staying at this hotel. It offered everything I was looking for and made my stay in Chicago one of the best. Thank you for the lovely accomodations! more

Jun 21, 2008
1/1 found this review helpful

We stayed one night in June (before Taste of Chicago) as a relaxing retreat to the city. Being from the suburbs of Chicago, and having extensive travel experience, I felt the Hilton was a safe bet and reasonably priced for our one night stay. I was impressed by the location, but disappointed by the hotel itself. This particular location seems... more

2 of 5 stars
Dallas, Texas
Jun 19, 2008
1/1 found this review helpful

A so-called grand hotel, that fails to live up to its moniker. As a HHonors member, I tend to stay in Hilton properties...but NEVER this property again. Shameless, for what they charge. Furthermore, I was upgraded to the Executive floor....I've stayed at Hampton Inns that were better...much better. Sounds petty...but no hair dryer???? more

Reviews of Hilton Chicago

( 1-10 of 267 )
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Hilton Chicago Also Known As

Address: 720 South Michigan Avenue, Chicago, IL 60605