The Imperial Hotel is conveniently located across the street from the Imperial Palace grounds. The service and hospitality are unmatched. Hotel staff is everywhere and they go out of their way to help. We only ate breakfast there and the buffet was huge. It 's cool to see a chef make an omelet with chopsticks!

Great location (Ginza) and close to the subway. Renovated rooms (ask for a renovated room...) are superb, large with all the services one could expect. Reasonabely priced for the quality and ...Tokyo

I have stayed at this hotel a few times. I got very luckey once and they upgraded me to a nice room in the main building, although I was paying for a single room in the tower building. While the room in the tower building is very decent, the renovated room in the main building was amazing. The room had two queen size beds with bench at the end, couch, coffee table, flat screen TV, fax machine etc. You could open/close the curtains by pressing the button on the night stand (actually, everthing is controlled by the panel on the night stand). There is a digital control panel on the wall for AC, and air purifier. The bathroom came with a tub that filled automatically to the temperature you like, and played a little music when it was filled, and oh, there was a small flat screen TV over the vanity. The room was so spacious it's almost as big as my apartment without the kitchen.

The room service was excellent. I called for breakfast and it came within 5 minutes. Front desk personnel are always helpful with any request.

Be sure to sign up for Imperial Club, if you are a foregin business traveler. That way, you can use fitness center for free, discount on dry cleaning etc.

I've stayed at other hotels in Tokyo, but this one tops my list for location, service and comfort. I also like to run, so being close to a good running course like the loop around Imperial Palace is always a plus.

Stayed there three nights on the last leg of an around the world business trip. It may lack flair, but it is as close to perfect as a hotel can be. From the moment I got out of the taxi to the moment I boarded the Narita bus, everything was handled perfectly. The room was very comfortable—simple perhaps in its decor but a very elegant oasis for a tired traveler. The old Frank Lloyd Wright Imperial Bar is still there. If you are looking for flash, there are other excellent hotels but this place gets my vote. Also great location, right near the Ginza and a Tokyo subway as well as across forma part and near the palace.