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Peninsula Tokyo: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 33 reviews
33 Reviews
5.0 of 5 stars
23
4.0 of 5 stars
8
3.0 of 5 stars
1
2.0 of 5 stars
0
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 47 hotels in Chiyoda
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  • Hotel class: 5 of 5
  • Rooms: 314
Address:
1-8-1 Yurakucho
Chiyoda 100-0006
Japan
Check Rates: $488 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Peninsula Tokyo

( 13-17 of 33 )
“Awesome!!!!!!!”

Peninsula Tokyo

5 of 5 stars
mlasser23
Apr 3, 2008
1/1 found this review helpful

All I can say is wow. I have stayed at some of the finest hotels in the world and this one tops them all. From the moment you walk into this hotel you realize you've stepped into a special place. From the 5 to 10 people that greet you with a smiling face as you walk through the door to the super efficient check-in process. People have commented that they did not like the lobby. All I can say is that while it is small, it is certainly elegant. I almost forgot that I when in the lobby when I ate breakfast their in the morning. The one time I realized I was in the lobby while eating was when a wedding party magnificently entered into the hotel through the front doors. There were a ton of pictures and videos being taken and it really created a special moment.

I stayed in an executive suite on the 23rd floor and it was amazing and super spacious. Much has been written about the technology and it is all true and works flawlessly. The toilets with the heated seats and warm water sprays are a sight to behold and I will now be getting for my home. This suite was great with a separate living area that had awesome views of the city and Hibya park. The bed was certainly the most comfortable I have ever been in. The only negative I can find is that there was this loud clicking or creaking noise that I periodically heard in the room and would wake up from. Nothing major, but certainly a nuisance.

As far as the food in the hotel, all I had was breakfast and room service dinner. The breakfast (which was included in the room rate) in the lobby was very good and service was fast. If your room rate includes breakfast then you can spend up to 79,000 yen at the lobby and any excess is charged to your room. You can also go to the Chinese restaurant for their breakfast buffet which is a mix of western and asian dishes. It was terrific and if given the choice again, I would choose the buffet. As far as room service, I found the menu to be quite limited, but the food that I ordered arrived quickly and was very tasty.

The location of this hotel cannot be beat as it is dead center in the middle of Tokyo and easy to get to anywhere through the subway (located right in the basement) or JR railroad. Taxi rides to other parts of Tokyo never cost me more than $25.

One thing I cannot say enough about is the concierge staff. Before I arrived I contacted them with 5 places that I wanted to eat dinner and the requested times. They emailed me and stated that everything was set. Sure enough it was because when I arrived they had a packet of information including confirmations and maps to each restaurant. I believe that the Peninsula has some clout at certain restaurants because at a hard to get table the hostess said that we were lucky to be staying at the Peninsula or we never would have been able to secure a table. They also were able to arrange tours of Tokyo through Sunshine tours even though their website said my requested dates were sold out.

Finally, if you stay here, I recommend a once in a lifetime experience and sign up for a tour of the fish market through the hotel. This includes a personal tour by a Peninsula Chef, an english speaking staff member, transportation in a customized BMW and a sushi breakfast at a place especially picked out by the chef. He will tell you what to eat and what he picked was amazing. The staff person was no nice and we became very friendly with her throughout out stay. It cost $450 for the two of us, but it was well worth the money.

Obviosuly I cannot say enough great things about this place and if you are going to Tokyo and looking for a 5 star experience, then you must stay here.

  • This TripAdvisor Member:
    • Liked — Staff, service, room size and amenities.
    • Disliked — Clicking and creaking noise heard at night.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlasser23's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 35-49
Member since: February 03, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Great food / Wine, Shopping, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $488 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fantastic hotel!”

Peninsula Tokyo

5 of 5 stars
hong kong
Mar 30, 2008

I stayed in this hotel only a couple of months after it opened so everything was brand new. Rooms very large, the largest i have ever stayed for a standard room - includes a dresser room and large bathroom. Very hi-tech - internet wired/wireless was inclusive, had internet radio, includes 2 flatscreen TVs. We stayed near the top floor so had good views of the city. The lobby was quite small, felt more like a boutique hotel. Breakfast was good - we tried the lobby, the boutique cafe and the chinese restaurant (which had a western buffet).

Location is excellent, only a couple of minutes walk from the JR Yurakucho, subway Hibya station, and about 10 mins from Ginza. The Imperial Palace is less than 10 mins away.

Only minus is the high price. I have not stayed in a Tokyo hotel recently, so cannot compare, especially against the new hotels like Mandarain and Ritz Carlton. But highly recommended.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
datahk's Summary
Date of Stay: December 2007
Member since: February 16, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $488 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“very good”

Peninsula Tokyo

Mar 24, 2008
0/2 found this review helpful

Great location, very good service, however the smell of food in the lobby is a nuisance and food options should be extended (sushi bar...)

  • This TripAdvisor Member:
    • Liked — architecture and service
    • Disliked — food smell in the lobby all day long
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharit911's Summary
Date of Stay: March 2008
Traveled with: Époux/conjoint
Visit was for: Affaires
Age group: 35-49
Member since: March 24, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
A romantic getaway, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $488 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wow!”

Peninsula Tokyo

5 of 5 stars
Okinawa, Japan
Mar 10, 2008
1/1 found this review helpful

I would jump at the chance to stay here again. The only hotels in which I have stayed in Tokyo have been the Park Hyatt in Shinjuku, the Royal Park Hotel, the Four Seasons at Marunouchi, and the ANA Intercontinental. Our experience at the Peninsula outshone all the rest. Our standard room was very large and supremely appointed. It was modern, warm, comfortable, and luxurious. I don't even think the photo on the website does it justice. I was expecting a room almost half this size. It had a foyer with a door between it and the room, a love seat, breakfast table, a chair, a king size bed, and two night stands. The bathroom was huge with two sinks.

The service was better than any of the other places we've stayed. The staff at the Park Hyatt tried to make us feel like we didn't belong, but our experience here was completely different. The pool and jacuzzi were wonderful as well. Okay, so having breakfast in the lobby wasn't ideal, but I would hardly fuss about that considering how much I enjoyed my stay at this hotel.

One not-so-great aspect - we didn't enjoy the food at Peter's. It was insanely expensive (but that's to be expected at many a Tokyo hotel) and there were a lot of ultra-modern dishes, complete with the restaurant trend of whipping certain foods into a foam. They called it "mousse," but it was foam. Some people like it I suppose, but it's a little too experimental for me. However, the wine selection, though massively over-priced, was excellent.

  • This TripAdvisor Member:
    • Liked — The room!
    • Disliked — The price!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hikari's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: March 10, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $488 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great design, Perfect location but some little problems”

Peninsula Tokyo

Feb 16, 2008
3/5 found this review helpful

The Peninsula Tokyo is perfectly located at five minutes walk from the elegant district of Ginza where you'll find the best boutiques of the Japanese capital and a lot restaurants all around.
The rooms are very spacious and offer stunning views of Tokyo if you select a Deluxe category with view. In this case, you'll have a beautiful space extremly well designed of 60 sq meters with two large windows offering a breathtaking view. Beds are more than comfortable and the Peninsula touch offers the best in room technology with a valet box, a personal humidity controller and a lot of buttons for lights, windows, music, TV, nails dryer... You'll need about one day to understand the function of all buttons but all these details offer the best in term of comfort. The bathroom is one of the most exquisite i've seen with a spa touch which reduces the light and turn on a relaxing music but also, the high tech automatic toilets only japanese have the secret... Incredible!!!
Don't expect any mistake of the staff because all of them are truly excellent and perfectly trained. Moreover, don't forget they're japanese and it means there is a real devotion to the customers in their mentality. All of them are extremly smily and efficient.
Consequently, The Peninsula could be the best hotel of Tokyo if there wasn't any problem with cleanliness... A dirty directory book full of coffee and some pillows on the sofa not really clean... Moreover, when we came back on the evening, our key didn't work anymore and we have been obliged to wait more than ten minutes before somebody comes to open it, not acceptable in one of the new palace of Tokyo...
And personally, we don't like the lobby used as a restaurant for breakfast, lunch, high tea, dinner... and not really nice when you arrive with your baggage in the middle of the customers who are eating...
A last bad detail... the online reservation system which doen't give the right information about the rate if you're three...
But this is a very good hotel in Tokyo even if i'll choose an other one next time.

  • This TripAdvisor Member:
    • Liked — the high technology, the perfect staff, the exquisite design and the five stars comfort
    • Disliked — the lobby and some little problems in the general cleanliness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ccrr77fr's Summary
Date of Stay: February 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 25-34
Member since: May 18, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, Great pool scene
I do not recommend this hotel for:
Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Shopping, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $488 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Peninsula Tokyo

( 13-17 of 33 )
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Peninsula Tokyo Address

1-8-1 Yurakucho, Chiyoda 100-0006, Japan