Fantastic staff & service. Convenient to everything.

Nice hotel with an impressive lobby. Style of lobby is contemporary.
The building has a more personal touch than other business hotels in tokyo.

Location is not top, not in the vicinity of any interesting sights. A free bus every 15 mins will take you to the closest subway station (10 mins ride)

Stayed for 8 nights on floor 6. Rooms are spacious (not huge though). Very clean and well kept. Style of room is oldish although furniture , carpet, etc. are not tired. But if you like modern design, it's not your place. Bathroom is very very clean, but again old. And a bit sad looking. Bath/Shower is not adjustable, if you are tall, not even too tall, you wont be comfortable.

Service in all aspect is top notch (a pleasure in Japan). Concierge will greatly help you with anything imaginable. Even room service is superb. A small room with 2 computers grants free internet access, busy at times.

This was the worst 4* hotel stay in my life.

The air conditioning system would not lower the temperature below +25. The windows were sealed and the humidity was such that a small pool of condensed water would appear each morning under the window pane.

Complaints to hotel management did not help: they would send each time someone to "repair" AC with no effect at all.

During the booking, I was told that the hotel was "family friendly". In reality, they do not even admit children under 12 to hotel swimming pool.

I was visiting this hotel for a week on a business trip. Once you get used to the Japanese toilet, this hotel is really awesome!

Service is very friendly, the rooms are nicely decorated, the beds are good, English newspaper waits at your door when you wake up, fast Internet connection (ethernet only, no WLAN) for free, delicious breakfast, good front door service. If the location suits you, this hotel has it all! Even if I wanted, I cannot figure out anything negative to say about Sheraton Miyako.