We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in The Reefs and Southampton?

We'll send you updates with the latest deals, reviews and articles for The Reefs and Southampton each week.

The Reefs: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 160 reviews
160 Reviews
5.0 of 5 stars
115
4.0 of 5 stars
27
3.0 of 5 stars
8
2.0 of 5 stars
3
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 33 hotels in Bermuda
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 67
Description: Widely recognized as the best hotel in Bermuda, this award-winning and intimate hotel offers spectacular ocean views from every room. Perched along... This description is based on information provided by the hotel.
Address:
56 South Shore Rd.
SN 02
Bermuda
Check Rates: $475 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of The Reefs

( 8-12 of 160 )
“Another week in Paradise”

The Reefs

Jul 18, 2008
2/2 found this review helpful

This was our 4th trip to the Reefs and it was well worth the trip back to the Reefs. Although two of the restaurants were not opened yet, the Coconuts Restaurant met our needs. The staff and the service was still outstanding and the view from your room is spectacular--- Blue Sky and Ocean every morning. As always, we met some wonderful people - young and old - and can't wait until we can book another trip to Paradise.

Michael and Maureen
Manchester NH

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
godfatherNH's Summary
Date of Stay: July 2008
Member since: July 18, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $475 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good overall”

The Reefs

4 of 5 stars
Monterrey
Jul 16, 2008
2/2 found this review helpful

We stayed at the Reefs for a week during our 20th Anniversary. It was our first visit to Bermuda, which from Mexico can be quite a hike, especially with Miami's Airport involved!
We had a great time and loved the small-scale charm that the property offers. The service was very good and we would certainly consider going back.
Worthy of being mentioned is the culinary and service staff at Coconuts, which is currently the only restaurant open. Those guys are doing miracles in serving the whole hotel, out of a cramped kitchen and sometimes diminished staff! They managed to keep the menu interesting for us not to consider the dining-out option that the Reefs offers.
As per surprises for a hotel this expensive was the Junior Suite that was really "Junior", as we've stayed in rooms this size for a regular price at other resorts. Also the fact that there is no room service is a bit of a letdown since on this kind of trip staying in bed one day is certainly appealing.
All in all, a good experience!

  • This TripAdvisor Member:
    • Liked — The Location
    • Disliked — Service/ammenities a notch-down top resorts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gino61's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: July 16, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $475 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Disappointed at the Reefs”

The Reefs

1 of 5 stars
Massachusetts
Jul 11, 2008
5/10 found this review helpful

Okay, contrary to the great reviews this is a bad one and a complete disappointment in staying at the Reefs.

On my third trip to Bermuda; the Reefs was both a disappointment and an adventure, with the manifestation of ants in the room, and quite expensive with many hidden charges. Booked a Premiere Room at $578.00/night to learn that maid service for the room happened at 3:00p.m. for 5 nights, and the room was small save your money and book a delux room which is no different.

Construction is an interruption and be prepared in the future with the addition of 100 more residences THE REEFS it will not be the same to accomodate the vast influx of new time share residences, and it will not be the same. WITH SUCCESS GOES THE SPOILS for those booking in the future, after this year, so enjoy the Reefs this year. Their Beach is continually errroding, and it is small, as we battled through high surf with tropical hurricane Bertha and at high tide you have no beach.

My wife was doubled charged for the spa on the beach, so be sure to over over your bill carefully ,if you pay in cash. Dinner on the beach at Coconuts will cost you $90.00/couple for service and this was not let known in the package, and David Thomas, head front desk clerk, fumbled through a lame explantion at time of check out.

Felt sorry for the elderly people staying at the Reefs, as their is no accomodations for these people negotiating the many steep stairs with no assistance provided. It is not handicapped friendly.

On our last day we stopped at Coconuts for two coke's before departing, after spending $3,000 for 4 nights the charge was $6.85 for the two soft drinks and a friendly good bye . I approprietatly gave the bartender a not so CHERRY O!

The Reefs needs a major overhaul in the many #300 rooms , while they spend money on new apartments the rest of the property is torn up by the destruction of the old Wynham Hotel, loss of tennis courts and an erroding beach and construction annoyance and property that has been ripped up by storms deteriation. The reefs MOONWALK GATE, the Bermuda icon, is no longer, blocked off by construction debris and neglect and a path way patrolled by K9 dogs. Beware and Tresspassings signs all over the property.

Once the construction ends, the construction laborers spend more time looking at the bikini's on the Beach than on the job, you will have a resort destroyed in character and old charm which will never be replaced Beware of a possible disappointment, enjoy the Ants for your vacation dollars.
I would look to the Elbow Beach Club or Pompano Beach Club for a better beach with Pink Sand and a greater location.

  • This TripAdvisor Member:
    • Liked — Nothing
    • Disliked — The Attitude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sailman's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: July 05, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Golf, Spa, Skiing / Winter sports
Was this review helpful? Yes No
Check Rates
Average price*: $475 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A great place, quite expensive... but it is worth it.”

The Reefs

Jul 8, 2008
6/6 found this review helpful

I have just gotten married and spent 4 days of our honeymoon in The Reefs.

The hotel is exactly the same as what you can see in the website, nice view, great beach, very friendly staff (Specially Carole Ann). The infinity pool is in fact an awsome place to take a picture.

I would recommend The Reefs as the most quiet and peaceful place I have ever visited close to the sea (Bermuda is not Caribbean destination), our package included breakfast which was good.

The hotel has excellent access to public transportation (public buses are the best way to move on while in Bermuda.

Maybe in the future My wife and me will celebrate our aniversary there...

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turista_ABC's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: July 08, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $475 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The perfect honeymoon!”

The Reefs

5 of 5 stars
Delaware
Jul 6, 2008
3/3 found this review helpful

We just returned from an 8 day stay at the Reefs and I have to say that it simply exceeded all expectations. I did all of my research via the net and was a little apprehensive but as soon as we arrived in the welcoming circular driveway, I knew that I had found a gem. The staff is attentive and welcoming without hoovering or being insincere. The grounds are very well maintained and the rooms are very comfortable. We already booked our return trip for next year!

  • This TripAdvisor Member:
    • Liked — Excellent service and fantastic views!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alilogo's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 35-49
Member since: July 06, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
I do not recommend this hotel for:
Young singles, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $475 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of The Reefs

( 8-12 of 160 )
Travelers Who Viewed This Property Also Viewed
Location: Southampton, Bermuda
$453*
Check Rates
Location: Paget, Bermuda
$500*
Check Rates
Location: Hamilton, Pembroke
$563*
Check Rates
*Average price
Write Your Own Hotel Review
Been to The Reefs? Share your experiences!

The Reefs Address

56 South Shore Rd., SN 02, Bermuda