We arrived on monday... the resort is extremely beautiful, but the service was not that great... First thing we went to have luch at the "Higuero" buffet, and one of the employees at the food station was giving us some nasty looks, as if he wanted to take our clothes off with his eyes... And that happened with many employees during our stay... We had trouble with restaurant reservations, we had a damaged TV that wasnt replaced in our 5 days there, hallways smelled bad, bathroom smelled bad...
I thought shows would be better, all were with guest participation on stage, I expected some nice typical song and dance shows...
Employees made sexual comments in spanish to european and english speaking guests.....
Twice we came from the pool and had no towels in our room, has to call front desk a few times until someone came by with towels...
Snack bars served cold hotdogs, salty hamburguers and soggy french fries...
The good part... Our beakfast was always nicely attended by Yessenia, a very nice waitress, the beach was awesome, the pool was warm... The bed was comfy, A/C worked well, the rooms were clean...
Iwould go back to Punta cana, but would not stay in CCP or recommend it to anyone...
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Value
Rooms
Location
Check in / front desk




