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Marriott San Juan Resort & Stellaris Casino: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 438 reviews
438 Reviews
5.0 of 5 stars
156
4.0 of 5 stars
175
3.0 of 5 stars
47
2.0 of 5 stars
37
1.0 of 5 stars
23
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#3 of 38 hotels in San Juan
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 525
Description: Modern, contemporary hotel, 5 miles from Old San Juan - Rooms feature terrace balcony, dark wood furniture and soft colors. This description is based on information provided by the hotel.
Address:
1309 Ashford Ave
San Juan 00907
Puerto Rico
Check Rates: $280 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Marriott San Juan Resort & Stellaris Casino

( 26-30 of 438 )
“Great Resort for Family”

Marriott San Juan Resort & Stellaris Casino

Jun 25, 2008
4/4 found this review helpful

Some hotels in San Juan aren't "Family" friendly. They tend to cater more to Singles or Honeymooners. The Marriott San Juan Resort & Stellaris is definitely "Family" friendly. I was there with my 3 & 6 year olds. They absouletely loved the resort. Their favorite part (and mommy's) was the huge Children's Pool. Usually when I travel, the hotel's Children's Pool is so small you find yourself fighting with other parents to get a spot for your kid. But, this Resort's Children Pool is huge! So Moms/Dads, no worries. The Children's pool is also divided off from the deeper pool, where of course, the older kids and adults hang out. If you're like me, I'm always worried the younger kids will be harmed when the older kids are in the same pool. Again, not a problem here. The resort also has sand buckets, shovels, boardgames etc. for the kids to borrow for free. They're located at the towel hut. They also have books mom and dad can borrow, if you want to lay back and read.
It's true that the beach has dangerous waves for young children. But, my kids were content making sand castles and staying on the edge of the water when they wanted to get wet.
There is a Starbucks and Hagen Dazz right across the street. And a Dunkin Donuts/Baskin Robbins 2 blocks away. My kids of course loved getting donuts for breakfast and Mom and Dad loved the affordable breakfast.
There is also a Wendy's and Chili's not too far away. You can definitely walked there and back (not dangerous).
The rooms are beautiful. We stayed in the tower (15th floor) and had the city view. It was just fine for a family. Anyone with kids knows that an Ocean View room is lost on kids. They don't want to see the beach, they want to play on the beach. So save yourselfs some $ and booked the city view rooms that are on the higher floors. Nice view of the city at night.
Another nice perk, the local bus is down the block. So with .75cents you can get to downtown San Juan. My kids loved the adventure of riding the local bus. There were many tourist on the bus, so you'll fit right in and feel safe.
If its raining out, take a look in your room closet, there's a huge umbrella you can borrow. There's also cozy robes and slippers (for adults) Mom and Dad can slip into later.
If you're wondering what the Resort has for Adults? It has Plenty!!. The deeper pool with a Slide, the Swim up bar. The Salsa band each night. The great Bar and Casino and Restaurants.
The staff there were so so nice and professional too. That of course is a big plus.
You can't go wrong at the Marriott San Juan Resort and Stellaris Casino. We had a great time and hope to stay again during our next visit (hopefully next year).

  • This TripAdvisor Member:
    • Liked — Friendly towards Young Children
    • Disliked — Expensive Restaurants.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MurphyTXMom's Summary
Date of Stay: June 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: January 28, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Management Response
JCT-DOM-PR, San Juan DOM
(Management representative)
Sep 3, 2008
Dear Guest;

It is great to know that you chose our hotel for your past family vacation. We are extremely happy that you and your family had the time to enjoy all of our facilities. Thank you for all the great feedback and we hope to see you back soon for your next vacation.

Sincerely;
San Juan DOM
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $280 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Overnight Stay”

Marriott San Juan Resort & Stellaris Casino

5 of 5 stars
DC Suburbs
Jun 25, 2008

This was the third time we stayed at the Marriott Stella Solaris. The renovated rooms and fabulous beds make for a wonderful stay. We enjoyed the sumptuous dinner and breakfast buffets. The only negative was the number of children and 'ball playing' allowed in the 'adult' pool and spa area. The security guard made repeated stops at the spa to ask the children to vacate the spa, but they would return shortly. The red flag has been up at the beach each time we have stayed and I wonder now if that is just hotel policy to warn or the waves and undertow.If a shallow pool and lack of swimable beach don't bother you, you'll be pleased with your stay!

  • This TripAdvisor Member:
    • Liked — comfortable beds
    • Disliked — lack of child supervision in the pool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GLBTCruiser9's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 50-64
Member since: April 20, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Management Response
JCT-DOM-PR, San Juan DOM
(Management representative)
Sep 3, 2008
Dear Guest;

We are very happy that you have had the opportunity to stay at the San Juan Marriott Resort & Stellaris Casino in three different occasions. It would be great having you back on your next visit to Puerto Rico so you can enjoy once again all of our facilities.

Sincerely;
San Juan DOM
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $280 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Had a great time!!”

Marriott San Juan Resort & Stellaris Casino

5 of 5 stars
New Hampshire
Jun 20, 2008
1/2 found this review helpful

The nightlife was awesome...live music right in the lobby!! the pool and beach access was beautiful!

We had such a beautiful view of the beach and the city!

The hotel is clean, and the staff very helpful!

  • This TripAdvisor Member:
    • Liked — the whole experience!
    • Disliked — that we were not there long enough!! my family and I were sad to leave!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lianimoscoso's Summary
Date of Stay: May 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 35-49
Member since: May 14, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping, Concerts / Music festival
Was this review helpful? Yes No
Management Response
JCT-DOM-PR, San Juan DOM
(Management representative)
Aug 28, 2008
Dear Guest;

We are very happy that you enjoyed your stay at the San Juan Marriott Resort & Stellaris Casino. It is great to know you liked our lobby, beach, and pool areas. We really hope to see you very soon in your next visit to Puerto Rico.

Sincerely;
San Juan DOM
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $280 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“great stopover”

Marriott San Juan Resort & Stellaris Casino

Jun 19, 2008
0/1 found this review helpful

We stayed here for one night between 2 cruises because they have a coin operated laundrette and they are near the port. Lovely room overlooking pool and beach. Excellent service from very friendly staff. Got 155 dollar rate through priceline - great value but not sure it's worth the 300 dollar we should have paid!

  • This TripAdvisor Member:
    • Liked — laundrette
    • Disliked — windy beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catb's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: February 01, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
JCT-DOM-PR, San Juan DOM
(Management representative)
Sep 3, 2008
Dear Guest;

Thank you for staying at the San Juan Marriott Resort & Stellaris Casino. We are glad you enjoyed our hotel and facilities. We hope to see you again in your next visit to San Juan, Puerto Rico.

Sincerely;

San Juan DOM
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $280 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Hotel!”

Marriott San Juan Resort & Stellaris Casino

Jun 5, 2008
7/8 found this review helpful

Just got back from a 5 night stay in San Juan. We couldn't have been more pleased with the Marriott. First of all, the location is fantastic. The Condado district is just 10 minutes from the airport, and 10 minutes from Old San Juan. Within a 4 block radius, there must be at least 25 restaurants to choose from. All types of cuisines, Sushi, Argentinean, Italian, Mexican, and Puerto Rican. There is also a small grocery store/liquor store and a Walgreen’s within a block or two.

The hotel itself was very comfortable. The room was large and comfortable. It looks like it had been recently renovated. Very comfortable bed, granite counters in the bathroom, small refrigerator, and a large plasma TV with about 30 US satellite TV stations. The in-room wireless internet was as fast as back home.

The pool area was very nice, and well maintained. There was never a problem getting a chair by the pool. The beach was beautiful. It was very easy to get beach chairs and an umbrella. Even though the waves were a bit rough, there were plenty of people swimming in the ocean. The bars in the pool areas were great. Never a problem getting a drink, and made a wide variety of tropical cocktails.

We ate at the La Vista restaurant for breakfast. They had an $18 breakfast buffet option, that was very good. Made to order omelets, Belgian waffles, fresh fruit, pastries, OJ, very good coffee. There were so many other dining options surrounding the hotel, why bother eating at the hotel for lunch or dinner.

The casino was very good. It was open 24 hours a day. They had about 10 blackjack tables. Several at the $5 and $10 level. With good blackjack rules (dealer stands on soft 17). They also had a $5 craps table. Sign up for their player’s club when you get there. We earned about $75 in food comps, just by playing a couple of hours a day.

All in all, a great place to stay. An great value at $250/night (including the daily resort fee) for an ocean front room through Expedia.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chapovez's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: October 30, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway
I do not recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Beach / Sun, Gambling / Casinos
Was this review helpful? Yes No
Management Response
JCT-DOM-PR, San Juan DOM
(Management representative)
Jun 16, 2008
Dear Guest;

We are very happy that you had a pleasurable stay with us and that really enjoyed every aspect of our rooms, as you said they have been recently renovated. We really hope to see you very soon in you next visit to San Juan, Puerto Rico.

Sincerely;
San Juan DOM


This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $280 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Marriott San Juan Resort & Stellaris Casino

( 26-30 of 438 )
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Marriott San Juan Resort & Stellaris Casino Also Known As

Address: 1309 Ashford Ave, San Juan 00907, Puerto Rico