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Ritz-Carlton Montreal: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 114 reviews
114 Reviews
5.0 of 5 stars
34
4.0 of 5 stars
32
3.0 of 5 stars
18
2.0 of 5 stars
18
1.0 of 5 stars
12
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#49 of 153 hotels in Montreal
Show Hotel DetailsHide Hotel Details
  • Rooms: 229
Description: This distinguished, classic hotel is in the process of a total renovation and will remain closed until August 2009. This description is based on information provided by the hotel.
Address:
1228 Sherbrooke West
Montreal, Quebec H3G 1H6
Canada
Check Rates: $211 (CAD 225) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Ritz-Carlton Montreal

( 8-12 of 114 )
“Needs to be renovated”

Ritz-Carlton Montreal

3 of 5 stars
New York, NY
Feb 3, 2008
1/1 found this review helpful

Upon entering the Ritz Carlton Montreal, it’s easy to imagine how grand this place once was. Today, it’s a shadow of its former self - but not an entirely unappealing shadow. The physical plant still remains grand at its core, but with the most recent renovation almost twenty years ago, furniture scuffs, wall cracks, and outdated heating systems abound. Our room was a “deluxe” room and was large and clean with a beautiful crystal chandelier and a functional grey marble bathroom (the marble clearly thrown up over what is a barebones hotel bathroom). The old marble fireplace in the bedroom had rather unceremoniously been boarded up and while the sheets were of the highest quality, the pillows and furniture was cheap and showed its age. The heat for the room was controlled by three separately controlled units stuck into each window. They must have served as airplane engines in their former lives based on their noise levels. The walls were thin and we were woken up by our neighbor’s alarm clock and television. Service remains competent but obviously strained. One desk clerk, one concierge, and a doorman were all I saw. The concierge also tried to direct us to what clearly turned out to be tourist traps that he had a personal relationship with. We didn’t eat in the dining room, but we did have a cocktail at the “Ritz Bar” which is the product of an awful renovation. Imagine taking the bar from an average airport hotel and stuffing it into the lobby of the Plaza. They also only had two red wines by the glass – certainly not the “Ritz Bar” that many reviews claim to have live piano music and nightly dancing. The “Palm Court” had two palms and the once grand fireplace had been reduced to a cheap looking gas unit. All of these comments must be balanced against the fact that the hotel is now unbelievably inexpensive ($150 a night during our weekend). Plans are underway to close the hotel and restore it to its former glory. I look forward to a return when that has happened since the “grande dame’s” fundamentals still remain strong, even in her diminished state.

  • This TripAdvisor Member:
    • Liked — Size of the room, helpful staff, price
    • Disliked — Needs to be renovated, bar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
red1892's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: May 14, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Great pool scene, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $211 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Faded glory in the heart of Montreal.”

Ritz-Carlton Montreal

3 of 5 stars
College Park, Georgia
Jan 22, 2008
3/3 found this review helpful

For 60 years, The Ritz-Carlton Montreal was the best hotel in the city. Then the Four Seasons opened, and the Ritz had real competition for the first time. Thirty years later, the Four Seasons is no longer a Four Seasons (first a Westin, and now an Omni) and some would argue, The Ritz-Carlton is not much of a Ritz-Carlton anymore. I think that is a bit harsh. While this Ritz is not a part of the Ritz-Carlton chain any longer. . .it was for awhile. . .this hotel was the first Ritz-Carlton in North America, even pre-dating the Ritz in Boston (also no longer part of the Ritz-Carlton chain). In short, a great bit of hotel history and a Montreal landmark of thousands of bar mitzvahs and weddings.

What the hotel is today is a bit faded albeit well maintained, but still quite gracious and possessing the best westside location in Montreal--Holt Renfrew is next door, The Musee des Beaux Arts is nearby, and Mont Royal is just steps away. I found the service professional and thorough, if a bit stiff, though if this hotel is no longer a real Ritz, no one told the staff.

The hallways are wide, bright and very Ritz-Carlton, with the rooms solid and a throwback to another era. My room, while not large, was spacious enough, with crown moldings, high ceilings, a chandelier, expensive sheets, and a rather thoughtful foyer with a double door to keep hallway noise out. I'm sure the bathroom was among the most elegant in the city in 1969 when it was likely last renovated, but the shower is great, the walls lined in marble, the amenities are from Bulgari, and there is both a phone and a shaving mirror. The bed was a bit more firm than I like, and the armoire was scuffed--if you seek wireless internet, flat screen TVs, or other technology, keep looking. Dated and faded it is, but it is nearly Parisian in its elegance, and singular in its romantic charms.

Lobby, public spaces and famed restaurant are still elegant--though food and beverage are notably expensive. Better to grab a noteworthy steak frites at L'Entrecote de St. Jean, a few blocks away on Peel. . .

For those seeking exercise while staying here, the hotel has a small exercise room--two treadmills, two bikes--but furnishes free passes to MAAA which is a swank health club three blocks away. Sounds great, though in bitter winter weather, it is less attractive than it might appear at first, given the walk.

Disclaimer here--I got this hotel for $75 a night on Hotwire, which is a tremendous bargain. By contrast, a room at The Ritz-Carlton New York is $595 a night, and just the tax on that amount is more than the room in Montreal. So it is not as nice as the Manhattan hotel, but certainly is a noteworthy bargain by comparison. There are extensive plans to renovate and add onto this hotel into a condo/hotel complex. Until those plans are conclusive, The Ritz in Montreal proves a great bargain, an interesting slice of Montreal's history, and a wonderful base from which to discover one of North America's most exciting cities.

  • This TripAdvisor Member:
    • Liked — Old world charm, great location, crown moldings, passes to MAAA fitness center, history
    • Disliked — Smallish room, no view, small on-site fitness center, brown toilet and bathtub, lack of wireless internet.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelBeard's Summary
Date of Stay: January 2008
Traveled with: Solo traveler
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $211 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Nice stay at the Ritz”

Ritz-Carlton Montreal

Jan 5, 2008
2/2 found this review helpful

Stayed at the Ritz in downtown Montreal, a few blocks from the Peel metro station which was convenient. Service at the hotel was fine (had no complaints or really any needs to test any real service needs though). I was able to check in early as the room was ready and was able to leave bags at the hotel to pick up later on in the day for an evening flight. Room service does appear to come early as someone else noted--around 8:15am--but leaving the privacy sign on the door solves that issue if you aren't up and out early morning. Room size is good, amenities fine as well.

  • This TripAdvisor Member:
    • Liked — service
    • Disliked — views
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chatterbox-2007's Summary
Date of Stay: December 2007
Member since: June 18, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners, Families with young children, Families with teenagers
Was this review helpful? Yes No
Check Rates
Average price*: $211 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Very good, but not ritzy”

Ritz-Carlton Montreal

4 of 5 stars
Leesburg, Virginia
Jan 1, 2008
1/1 found this review helpful

We stayed three days around new years and enjoyed our stay. The hotel is a great old classy Montreal hotel in a great location, but it is showing its age a bit. It will be closed and renovated at some point in the future, but for now it is a very good hotel, but just not the over the top service you would expect at the Ritz. Hallways are wide, rooms are large and spotless, bathroom fixtures are clean but old. If you get a rate of around $200, you will be very satisfied with the value received. For breakfast, I highly recommend Eggspectation around the corner on Montage and Maissoneuve.

  • This TripAdvisor Member:
    • Liked — Cleanliness, location
    • Disliked — expensive restaurant, no coffee in rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelingFelix's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: January 31, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Gambling / Casinos, Business meeting / Event, Great food / Wine, Shopping, Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $211 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“old world elegance”

Ritz-Carlton Montreal

4 of 5 stars
Amsterdam, The Netherlands
Dec 31, 2007
1/1 found this review helpful

this is a beautiful hotel - it feels like old europe- very very comfortable beds- however the food is awful and way too expensive

  • This TripAdvisor Member:
    • Liked — the building, the rooms
    • Disliked — the food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grace86's Summary
Date of Stay: December 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: November 08, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Skiing / Winter sports
Was this review helpful? Yes No
Check Rates
Average price*: $211 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Ritz-Carlton Montreal

( 8-12 of 114 )
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Ritz-Carlton Montreal Also Known As

Address: 1228 Sherbrooke West, Montreal, Quebec H3G 1H6, Canada