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Hotel St-Denis: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 73 reviews
73 Reviews
5.0 of 5 stars
16
4.0 of 5 stars
36
3.0 of 5 stars
12
2.0 of 5 stars
5
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#47 of 153 hotels in Montreal
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  • Rooms: 60
Address:
1254 St-Denis St
Near Ste-Catherine
Montreal, Quebec H2X 3J6
Canada
Check Rates: $109 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hotel St-Denis

( 7-11 of 73 )
“Nice hotel... but not at night !”

Hotel St-Denis

May 27, 2008
0/1 found this review helpful

Nice little hotel, just the basics, which was fine with me, as that is all I look for, when traveling (frequent business traveler).

However, I was disturbed by one aspect, only one, but so much so, that I will never again go to this hotel or reccomend it to any work collegue or friend: the rudeness, and very unprofessional attitude, of the night clerks there !

I stayed there for a little over a week or so and EACH TIME that I came back to my room lateat night (after my meetings) the man who was at the counter went out of his way to make me feel not at all welcomed there ! *

* Probably the full-time night clerk... as I had the misfortune of crossing paths with him on four or five nights in a row (though their week-end night clerk was not exactly "Mr. Guest Service" either, but still much better than the one I came across (most often) during my last two previous stays there.

The young man (Nick ?) greeted me very coldly (when he DID great me at all) each time that I passed through the lobby and the few times that I asked him for directions (ect) he made it a point to let me know that I was "bothering him" by sighing, and rolling his eyes, and answering me in a very exasperated tone of voice... and, on one of those occasions, if he was not drunk on the job, then he did a very good imitation of someone who was !

At first, I thought that it (somehow) might be me. But, after one on my encounters with him, I got to talking with a couple (who had walked in while I was trying to deal with him), as we went up the elevator, and they told me that he had been equally as rude to them the previous night ! *

* I do wish to stress that the day and evening people were much more curteous than he is but with my work schedule (when I am out on business) as it is, I mainly had that night guy to deal with, as opposed to

Such a pity, I have been going to the St-Denis for a little over two years now and though this is the only bad aspect here, and only recently at that (like I have said, I have been coming here for two years now, and I had never had this kind of trouble before, with any of the staff, be it night or day).

  • This TripAdvisor Member:
    • Liked — Location, rate, cleanliness...
    • Disliked — Customer service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MerlinChicago's Summary
Traveled with: Voyageur solitaire
Visit was for: Affaires
Age group: 35-49
Member since: May 27, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
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Average price*: $109 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Really good hotel”

Hotel St-Denis

4 of 5 stars
Toronto/Ontario/Canada
May 18, 2008
1/1 found this review helpful

My friends and I stayed at Hotel St. Denis in March 2006, and I'm just getting around to writing a review now. It is very good value for money. I think we paid about $75.00/room per night. The rooms were clean, well maintained and elegant. The location is in the heart of downtown Montreal. There is a lovely restaurant next door that serves a great breakfast. I would highly recommend it.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
worldillusion's Summary
Date of Stay: March 2006
Member since: July 14, 2004
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $109 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Love the location and price!”

Hotel St-Denis

May 8, 2008
1/1 found this review helpful

We had a wonderful stay at Hotel St. Denis. The location in the latin Quarter is unbeatable, a close walk to all sorts of great restaurants, museums and concert venues. And a hop, skip and jump to the metro!

The neighborhood is pretty nice and seemed relatively safe. Since it IS a city, you might hear a lot of noise in the alleyways at night, but overall nothing too terrible.

Parking for the hotel is around the corner, and when we stayed the rate as 12 dollars a day at the garage, not bad for the city.

Our room was clean and roomy and the front desk staff was very nice.

The hotel is right next to a cute little bar/eatery called Kilo, which seems to have a young, hip vibe and makes some great sandwiches (I recommend the mango and chevre panini!).

Also included in your Hotel stay are vouchers for breakfast at the neighboring eatery, Pacini. Certainly beats your usual continental breakfast of stale bagels with your usual hotel stay!

Overall, we would definitely stay here again, the location and price and quality for your dollar are unbeatable.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sVT_traveler's Summary
Date of Stay: May 2008
Member since: January 12, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $109 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Great Location, Great Hotel”

Hotel St-Denis

5 of 5 stars
onekingdown
Mar 25, 2008
3/3 found this review helpful

We stayed here March 14th and 15th for a weekend getaway. We booked 2 large rooms to accomodate our 6 person party. Each room had 2 queen beds and a sofa with a pull out bed. Because of a cancellation we didn't need to use the pull out bed but it seemed like it would be about the size of a double bed. The rooms were basic and very large. We were impressed with how much room there was with plenty of closet space for 3 people. The beds were comfortable and the bathroom was clean and quite acceptable.

Our experiences with the front desk staff were very good. They were extremely helpful and willing to answer any and all questions we had.

The cleaning staff seemed thorough, though we didn't use them in the room I stayed in because a member of our party was ill for most of the second day.

A particular bright sport for us was cafe/bar attached to the hotel, Kilo. They had delicious sandwiches and desserts and excellent drink specials from 4-9 (2 for 1 beers for as little as $3.50, amazing deal compared to prices in normal bars in Montreal). The staff at the restaurant were very friendly and gave us good recommendations on where to go for a night out. We spent both early evenings here taking advantage of the nice atmosphere and prices.

Probably the best thing about the hotel is the location. You're a couple minute walk from bars and restaurants, about a 10 minute walk from Chinatown and about 15-20 to the heart of Old Montreal.

Overall, I was very pleased with our experience with Hotel St Denis. The hotel isn't a destination in itself but it is definitely an exceptional base to explore Montreal at a reasonable price without sacrificing service.

  • This TripAdvisor Member:
    • Liked — Location, Staff
    • Disliked — Nothing, the hotel was exactly what we wanted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
onekingdown's Summary
Date of Stay: March 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: March 25, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $109 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Location, Location, Location!”

Hotel St-Denis

3 of 5 stars
Roswell, Georgia
Dec 31, 2007
0/1 found this review helpful

We loved the location of this hotel. We were intown for a festival, and were able to walk back and forth with ease. Along the walking route from the hotel, mainly on the Rue St. Laurence, was everything else we could need, from great Indian food to good cheap pizza, to shopping venues, to fun local bars.

Our room was clean and the housekeeping staff was thorough. Yes, the hotel is old and things are worn, and the budget rom is about the size of a walk in closet, but if you aren't going to be in your room much and don't need in room ammenities then the price is right.

The hotel is in a colorful neighborhhod, across the street from the University, so it is likely you will run into local characters, which could include prostitutes and homeless persons, but for us, the local flavor and atmosphere only enhanced the experience.

Great for folks like us on a tight budget; great location; friendly folks; and very secure inside.

  • This TripAdvisor Member:
    • Liked — Location!
    • Disliked — Rooms could be bigger, but they were big enough to suit.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
worldtravelerwish's Summary
Date of Stay: August 2007
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: July 08, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $109 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Hotel St-Denis

( 7-11 of 73 )
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Hotel St-Denis Address

1254 St-Denis St | Near Ste-Catherine, Montreal, Quebec H2X 3J6, Canada