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Old Course Hotel, Golf Resort & Spa: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 46 reviews
46 Reviews
5.0 of 5 stars
30
4.0 of 5 stars
7
3.0 of 5 stars
4
2.0 of 5 stars
3
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 23 hotels in St. Andrews
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 134
Description: Stately Golf Hotel adjacent to "Old Course" & overlooking the infamous "17th Road Hole". This description is based on information provided by the hotel.
Address:
Old Station Road
St. Andrews KY16 9SP
Scotland
Check Rates: $565 (£320) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Old Course Hotel, Golf Resort & Spa

( 3-7 of 46 )
“Extremely disappointing”

Old Course Hotel, Golf Resort & Spa

Jul 9, 2008

Travelling over Scotland over many weeks, we arrived at the Old Course Hotel as one of the only two five-star hotels on our list of places to stay. We booked an Old Course Suite for two nights, at over 600 pounds per night for bed and breakfast. The suite was attractive at first glance but had many problems - no kleenex, one chair only (not two) at the dining table, no dressing area where you could plug in a hairdryer and use a mirror at the same time (!) and worst of all, a duvet/comforter and pillows filled with polyester, not down. Even fairly middling hotels offer "pillow menus" nowadays.

We had dinner on the first night at the famous Road Hole Grill - most of the staff were European, with strong accents, so although we are Scottish and Canadian, we actually had a language problem! The service at first was too attentive, when the restaurant was quite empty, then as it got busier, it wasn't attentive at all. We had a lovely table overlooking the golf course, but were very disappointed in the food. The chef is trying too hard and we realized (too late) that they actually specialize in steak dinners for hungry golfers in spite of all the fuss about fine dining. Steak and chips would have been the right choice.

One of the two elevators broke down for many hours, which made us nervous about using them, and although we had been given a welcome glass of champagne and hors d'hoeuvre on arrival in our room, we were left with the dirty glasses and plates even after the housekeeping staff had come in to do a "turn down".

If the room rate was under 200 pounds, these complaints would be trivial; as it stands at over 600 pounds (well over $1200) per night, everything should be perfect. This hotel is owned by the Kohler corporation, which is certainly not doing a good job of managing it. The fabulous, historic golf course alone is not enough to excuse their performance, but unfortunately people will come here for that reason alone.

Unfortunately this has spoiled our trip to Scotland and has given us a "ripped off" feeling which is extremely unpleasant.

  • This TripAdvisor Member:
    • Liked — The location
    • Disliked — The service, the food and the room were bad value for moneyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AudaciousTraveller's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: July 09, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $565 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Absolutely Fabulous!”

Old Course Hotel, Golf Resort & Spa

5 of 5 stars
Chorley,Lancs
May 11, 2008

I booked this holiday as a surprise for my husband's 50th birthday via Scotland For Golf and it turned out to be a very very enjoyable weekend.We booked the 'his and hers' package which included a round with the golf pro ( we were lucky enough to get onto the old course in the ballot).Everything about the trip was wonderful from the organisation of the golf with the pro to the service at the hotel which was first class. The Spa is very good ( especially the rooftop jacuzzi) and the food excellent.Rooms were very clean and nicely decorated and the hotel feels very luxurious. The setting was wonderful and we enjoyed two very good meals, one informal at The Sands hotel restaraunt and one at the Road House Grill ( more formal).All the staff were very friendly and helpful.
Would recommend both Scotland For Golf and the hotel very highly and will definitely be back as soon as possible.

  • This TripAdvisor Member:
    • Liked — Overall service
    • Disliked — nothing!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaneHowell's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: May 11, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Spa, Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $565 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Friendly Stay”

Old Course Hotel, Golf Resort & Spa

4 of 5 stars
Glasgow, Scotland
Apr 24, 2008

I stayed at this hotel for a short romantic getaway.

I had a mostly pleasant experience at this hotel. The staff were friendly and approachable, the room was nicely decorated with a large comfortable bed and a bathroom with bath. The room had a small balcony which was enjoyable to open at night but we didn't have a view of the golf course, but instead the car park to the rear, which detracted slightly. We did book it as a special offer, but next time I would request a golf course view. The hotel is located a ten minute walk from the centre of St Andrews but is pleasant and scenic. Staying here was a perfect base for a romantic, celebratory trip and it was comfortable enough to feel like a treat. I would stay here again.

  • This TripAdvisor Member:
    • Liked — Comfortable room
    • Disliked — Ask for a view of the golf course
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauraelizabethg's Summary
Date of Stay: May 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 18-24
Member since: October 07, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles
Was this review helpful? Yes No
Check Rates
Average price*: $565 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Excellent Stay”

Old Course Hotel, Golf Resort & Spa

Apr 12, 2008

Had a wonderful arrival and staff went out of their way to help during our stay. Room was excellent overlooking the course. Afternoon Tea in the library was lovely especially sitting in front of the fire. Restaurant on the top floor was closed for refurbishment so we had dinner in our room.
After the weekend we were fully refreshed and would advise this hotel to anyone.
The hotel is ugly on the outside but that is the only downside. Bonuses include the health club, the deep baths, the peacefulness and the variety of places to eat. A nice breakfast was included in the price.

  • This TripAdvisor Member:
    • Liked — Staff and room
    • Disliked — Outside of the building
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EandHEdinburgh's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: November 11, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Families with teenagers
I selected this hotel as a top choice for:
Great food / Wine, Golf, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $565 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wonderful, superb experience - the top St Andrews hotel”

Old Course Hotel, Golf Resort & Spa

Mar 30, 2008
1/1 found this review helpful

Been to this hotel a few times, and even although we stay only 15 miles away, we feel that we could be miles away and leave feeling pampered and refreshed.

We stayed for Valentines 2008 in a Fairways Suite, and the room was top class. A huge lounge and dining area - very spacious with balcony overlooking the sea - and a small kitchen and guest toilet off the room.

Big double doors took us into a large bedroom with small balconette. The bathroom was huge with bath, separate shower and double basins. The room really was outstanding.

The spa has been renovated since we last visited and it is wonderful. The pool is still medium-sized but there is now a thermal suite and even a rooftop hot-tub. The treatment rooms are all modernised as well, to wonderful effect.

Unfortunately the main restaurant The Roadhole Grill was closed for refurb, so we had our Valentines meal in Sands, which was superb and although intimate doesnt have the same ambience as The Roadhole Grill.
I really couldnt recommend this hotel more, and easily beats The Fairmont for style and experience.

  • This TripAdvisor Member:
    • Liked — The space and view
    • Disliked — Nothing - loved everything!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaFife's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Young singles, Families with teenagers
Was this review helpful? Yes No
Check Rates
Average price*: $565 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Old Course Hotel, Golf Resort & Spa

( 3-7 of 46 )
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Old Course Hotel, Golf Resort & Spa Also Known As

Address: Old Station Road, St. Andrews KY16 9SP, Scotland