Stayed here for one night over easter weekend. Hotel was pretty busy, but staff were very attentive. Room was massive and renovated with huge daybed. Bed itself wasnt that comfortable with felt like a double and not queen like they said. It was a bit odd the hotel had a pokie room next to reception with no bar, just pokies.

A poor hotel. Rude staff. No facilities to speak of. I left a package to be delivered to a colleague's room and it was never seen again.

Rock hard bed, lurid coloured room.

Great location though. So forget about the hotel and wander down the quay for a beer or two.

The hotel has a convenient location but it ends there. Concierge were not too helpful getting us a taxi...which was took ages to arrive even if you book in advance. The room was nice but the beds were too soft it was so uncomfortable. You will not get a good night's sleep here.

We arrived at the Novotel around 4pm and were promptly checked in. The decor in the lobby gave a good indication as to what we could expect in the rest of the hotel. This place in need of a major overhaul as it is somewhat tired looking and very dark. The room was adequate and the view was spectacular, which more than made up for the lack of decorum. The hotel staff were extremely helpful and full of information about the area. The 4 days we stayed were enjoyable and we would return if the major renovation is done as they indicated it would be.