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Comfort Inn Maingate: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 74 reviews
74 Reviews
5.0 of 5 stars
17
4.0 of 5 stars
32
3.0 of 5 stars
8
2.0 of 5 stars
10
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#19 of 101 hotels in Anaheim
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 108
Description: One mile from Disneyland Resort and half mile to the Anaheim Convention Center, stay at the newly renovated (March 2008) Comfort Inn Maingate for... This description is based on information provided by the hotel.
Address:
2171 South Harbor Blvd
(formerly Comfort Inn Anaheim)
Anaheim, CA 92802
Check Rates: $96 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Comfort Inn Maingate

( 20-24 of 74 )
“Great Stay!”

Comfort Inn Maingate

4 of 5 stars
california
May 27, 2008

I always take advantage of the reviews as they are very helpful. We planned a last minutes trip to anaheim and I was surprised as the great deal that I received online. This hotel, I was told was a 10 minute walk. After seeing it, I did not try to walk it. It was 4 blocks away from the entrance. The front desk attendant, Celina was very helpful. We arrived early and checked in. We were also able to buy tickets for the shuttle for $3.00 per person. That was very helpful and convenient. The room was very clean on the ground floor. No to much outside noise. The breakfast was good. I understand that everyone has different tastes, but it suited us just fine. The dining area was kept very clean and well stocked. My only suggestion would be a more variety of fresh fruit, but other than that it was wonderful. I look forward to being able to stay again soon with my family. This is a good place to stay.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaliforniaG's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: December 18, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Management Response
Jefferson Kim, General Manager
(Management representative)
Jun 10, 2008
Thank you for taking the time to write a review. I'll be sure to let our breakfast attendant & Celina know about your compliments.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $96 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great stay”

Comfort Inn Maingate

Apr 17, 2008

I read so much about this hotel before our trip. The management even went on Miceage to post for suggestions on making the hotel better. I was pleasantly surprised at the size of our room. It was clean and very comfortable. The free breakfast was good, but I would eco what the previous reviewer wrote with adding some healthy choices like yogurt and peanut butter. My 8 year old asked for bagels and cream cheese too. To even go a step furthers you could add some fruit topping for the waffles. All of these would still be pretty cheap for a tight budget. If I HAD to complain it would just be a couple of very minor things. First my son wanted to sleep on the sofa sleeper (he thought that was cool) so when we pulled the extra blanket out of the dresser it was dirty, and I do mean dirty it look like someone had spilled something all over it. Next would be in the landscaping right outside of the room was a female product applicator and that was there our whole trip and was in plain site of the maid I am sure. Besides those two minor things I would stay here again and recommend this hotel to all my family and friends in fact I already have. We are looking forward to our next trip which I hope will be sometime in the next month.

Again great stay....

  • This TripAdvisor Member:
    • Liked — Close to Disneyland, clean, comfortable
    • Disliked — Location, price
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vegasmomof4's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: April 17, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Management Response
Jefferson Kim, General Manager
(Management representative)
May 13, 2008
Thank you for your review. I appreciate your feedback as you give me extra eyes on the property.

I'm very disappointed in my staff that they didn't keep better upkeep with the property and with the rooms. After reading your review, I talked to my head housekeeper to make sure we keep the grounds picked up!

For room standards and cleanliness, I've implemented a rigorous housekeeping inspection checklist. This two page checklist has 70 line items and covers the cleanliness of every aspect of the room. It also makes sure that little things, such as making sure the alarm on the clock isn't on, are also taken care of.

To see the detailed checklist yourself, you can Google our main website, "Comfort Inn Maingate" and we'll be the first option. Select "Accommodations" in the search bar, and you'll find a link in there to the extensive Housekeeping Checklist.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $96 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Sounds Great......But Dissapointing!!”

Comfort Inn Maingate

1 of 5 stars
Masonville, Colorado
Apr 14, 2008

For a "Newly renovated" hotel......it still needs a lot of work!!! For starters when we arrived at 4pm we were told we had to drive around to the other side of the building to find our room #152, then we walked in .......within the first 20 min. we found that the beds were soft and caved into the middle,sheets didnt stay tucked in, there was mold in the shower/tub combo and the floors needed to be cleaned. I know this from walking in my socks....within the first 20 min. my socks were FILTHY!!!! The door didnt compleately seal(you could see daylight/blaring street lamps) all night long.....didnt make for a good nites sleep.

As for the positive for this property.....THE WAFFELS ARE GREAT!!!! Both mornings we were there......I made waffels what a great set-up. All hotels should have this.

  • This TripAdvisor Member:
    • Liked — The waffels
    • Disliked — It was Dirty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bidred250's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: October 18, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Tourists
I selected this hotel as a top choice for:
Theme / Amusement park, Other
Was this review helpful? Yes No
Management Response
Jefferson Kim, General Manager
(Management representative)
Apr 23, 2008
NEWLY RENOVATED

Our hotel just installed new furniture in March 2008. The beds were newly installed Spring 2007 along with the carpets.


ROOM LOCATION

I'm not sure how busy it was that night, but we take special requests as to where you want the room at the time of check in. Our hotel is an exterior property, so the entrance to the rooms are on the outside of the building. Guests are welcome to park on the inside of the property and walk through the hallways to the other side of the building to get into their rooms. With exterior entrances, it's much more convenient to drive and park right in front of the door of the room.


CARPETS & BED QUALITY

We rotate through each room to do deep carpet cleaning on a regular basis. The carpet must have been about to be cleaned and has since been cleaned. As for the bed, I'll be personally investigating this further to check for quality. I'll replace it as necessary.


100% SATISFACTION GUARANTEE

Please let us know if there are any issues with the room. If it's not too busy we can usually move you to a different room where the issues aren't as pronounced.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $96 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Family Stay”

Comfort Inn Maingate

4 of 5 stars
Albuquerque Metro Area, New Mexico
Apr 2, 2008

My family of five stayed in one of the kid suites with 2 bathrooms over Spring Break. The room was nice and clean, and the service was great. When we needed a TV remote fixed, I stopped by the front desk on my way to breakfast and asked for them to fix it, and I also asked for additional washcloths when they cleaned the room. By the time I was finished with breakfast, it was all in my room. The rest of the stay, they made sure we had enough washcloths every day.

The pool was nice and just the right temperature. I found the front desk staff to be super helpful. If I wanted to know where to get ice cream, they had a suggestion. They gave me a great estimate on how long it would take to drive during rush hour to get to a dinner theater. They let the kids pick a toy out of a treasure chest while I was checking in.

Breakfast added to the value, but it would be nice to have some variety over a 6 day stay. There was the same items everyday. The room got really crowded, but they have set up picnic tables outside to help. It would have been nice to have some yogurt or a different cereal, but they really do a good job of utilizing the limited space they have. The attendant keeps everything stocked.

Overall, we were pleased. The beds were comfortable, the room was clean and everything worked. I was impressed in reading the reviews that anytime someone had a complaint that the manager, Jefferson Kim, would respond on this website. By the time we got to the hotel, I felt quite confident that if anything were wrong, I could ask to speak with him and he would do what he could to make it right. We just never needed to speak to him.

  • This TripAdvisor Member:
    • Liked — The two bedrooms & two bathrooms
    • Disliked — Needed more healthy breakfast selections, even peanut butter would be an improvement
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NM_Travel_Mom's Summary
Date of Stay: March 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: July 09, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Tourists
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $96 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“still remember the waffles”

Comfort Inn Maingate

Mar 1, 2008

Our party was 4 adults and 2 kids, all were very comfortable. I have stayed other places since, but I still remember this trip fondly, especially the bake-your-own waffles. Any chace you can email me the batter recipie?

  • This TripAdvisor Member:
    • Liked — easy access to disneyland and the waffles at breakfast
    • Disliked — we had to leave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trippySanDiego's Summary
Date of Stay: October 2005
Traveled with: Family (extended)
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: March 01, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Tourists
I selected this hotel as a top choice for:
Theme / Amusement park, Shopping
Was this review helpful? Yes No
Management Response
Jefferson Kim, General Manager
(Management representative)
Mar 4, 2008
You can find the website of the people who provide the waffle batter by Googling the phrase "heartland food products"

I'm not sure if they sell to individual consumers or if they'll disclose their secret recipe ;-)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $96 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Comfort Inn Maingate

( 20-24 of 74 )
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Comfort Inn Maingate Also Known As

Address: 2171 South Harbor Blvd, (formerly Comfort Inn Anaheim), Anaheim, CA 92802