I did not stay at that property, lucky me!!!. A friend of mine who lives in Bangkok invited me for a drink at the Bar. Prior to going to the Bar I left 2 suites at the Concierge upon my arrival to the hotel.
I was refused the entrance at the Bar at 6 PM because I was not dressed with in suite (excuse me, I was on vacation). I was wearing a nice short and Polo. Nevertheless, I went back to reception to collect my 2 suites that I left with the concierge upon entering the lobby of the hotel. At that time, I was given a ticket that would enable me to collect my luggage after the relaxing drink at the Bar. You know now, that I never got this relaxing moment since I was refused the entrance of the Bar!!. Anyway, I handed out to the concierge my ticket and it was clear to me that he could not trace my 2 suites that I left with him 10 minutes ago. Finally, concierge found my suites, folded in two under a bellboy trolley, on the floor in the lobby area. I thought that I was dying!!!. I was shocked about the poor service and the little respect that Sofitel’s employees have for customer’s belongings. A real disaster, no wonder that Sofitel needs urgently a review of their service level….good luck for this Management Team… a lot of work ahead…

The Sofitel was a very pleasant surprise. Comfortable room, nice view and a very attentive staff. The fresh fruit delivered to my room was a very nice touch. And when the staff saw that my birthday occurred during my stay, they even sent up a decadent chocolate dessert. Who could ask for more? And with the subway just a short distance away, it was an ideal way to explore Bangkok.

I got off the 17 hr. plane flight, took a bus and arrived at the Sofitel. The concierge told me that even though I had booked a room with a King size bed it was not available. She could put me in an executive suite for a lot more money, or give me a room with two single beds ( a downgrade) for the same price. Not a good start.

The room was okay, but honestly nothing too special. Although I was on the 20th floor it kind of felt like I was in a converted office due to the general antiseptic quality of the room and lack of color.

But what I really grew to dislike was the lame location. It's a good 10+ minute walk to the Skytrain along a super-congested and polluted street. From there you can get most anywhere you like which is good because there is not much of interest around the Silom Sofitel other than the scuzzy Patpong area, which is itself a good 15 minute walk.

I stayed on the Sukhumvit for the latter part of my stay and was MUCH happier.

My boyfriend and I stayed in the Sofitel Silom on Feb 2008 and were delighted. Our room was large with a great view and very stylishly decorated. They provide a full and varied breakfast and the service is elcellent. The gym is well equiped and the pool is small but pleasant. No great for sun bathers as totally shaded but only a minor point.

The lobb is great and really nice place to hang out but beware the lobby cafe prices. Water was 4 time more expensive than in the Spar down the street.