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Swissotel Beijing: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 34 reviews
34 Reviews
5.0 of 5 stars
10
4.0 of 5 stars
18
3.0 of 5 stars
2
2.0 of 5 stars
4
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#51 of 1,039 hotels in Beijing
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 423
Description: Attractive Modern Hotel with striking curved glass front, situated on second ring road, in diplomatic & business district. This description is based on information provided by the hotel.
Address:
2 Chao Yang Men Bei Da Jie
Beijing 100027
China
Check Rates: $240 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Swissotel Beijing

( 7-11 of 34 )
“Highly recommended”

Swissotel Beijing

5 of 5 stars
Melbourne, Australia
Jan 11, 2008
1/1 found this review helpful

I stayed here for one night on the way to business in Tianjin. This is a very classy hotel, service is great, good location, very comfortable rooms. Excellent.

I arrived with a severe tooth problem and a dentist appointment was arranged for me the next morning and the dentist was onsite at the hotel. How good is that?

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gooseboy's Summary
Date of Stay: January 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: October 23, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Was this review helpful? Yes No
Management Response
Swissotel_Beijing, hotel management
(Management representative)
Jan 28, 2008
On behalf of the management and Swissôtel Beijing team, we would like to thank you for choosing our hotel during your recent visit to Beijing and for taking the time to give us a summary of your experience.

Always striving to improve our services, we are glad to receive our guest’s valuable comments or suggestion. We are glad to learn that you are satisfied with our service during your stay with us and be assured that we will share your feedback among with our teams.

Meanwhile we look forward to welcoming you again at our hotel in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $240 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“pleasant service, close to subway”

Swissotel Beijing

4 of 5 stars
Newcastle
Dec 28, 2007

We stayed four nights here in a standard room on the club level. We appreciated the larger room since there were three of us, my husband, myself and our daughter. We had a great view of the ring road and it was good to gauge the density of the traffic to choose whether to get around by subway or by taxi. Subway is usually better and this hotel is well located right alongside the subway.
There are better locations in Beijing, perhaps around Wangfujing st, but being close to the subway overcomes other disadvantages and gives some choice in where to go day or night. The hotel has a good gymnasium and a nice pool - that could be anywhere in the world.

  • This TripAdvisor Member:
    • Liked — Location close to subway, clean, friendly
    • Disliked — not very close to restaurants at night
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulzE's Summary
Date of Stay: October 2007
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: November 06, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Great food / Wine, Shopping
Was this review helpful? Yes No
Management Response
Swissotel_Beijing, Hotel Management
(Management representative)
Jan 28, 2008
On behalf of the management and Swissôtel Beijing team, we would like to thank you for choosing our hotel during your recent visit to Beijing and for taking the time to give us a summary of your experience.

Always striving to improve our services, we are glad to receive our guest’s valuable comments or suggestion. I’m glad to learn that you are satisfied with our service during your stay with us and be assured that we will share your feedback among with our teams.

Meanwhile we look forward to welcoming you again at our hotel in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $240 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“About What I expected”

Swissotel Beijing

Nov 17, 2007
1/1 found this review helpful

Spent a week here for a business conference which was also held in the hotel. From the outside this hotel seemed impressive, the reception staff and bellboys were all very friendly. The room itself however was average at best, certainly nowhere near the standard of the Swissotel in Chicago where I have also stayed. The airconditioning
only ran hot, not cold so in desperation I opened the window but noise
from the adjacent building site was constant with scaffold clanking until at least 11pm. Most of Beijing seems a building site at present (no doubt due to the upcoming Olympic Games). My only other real gripe was that I couldn't connect to the internet in my room despite repeated efforts.

The view from my room at the rear of the hotel was limited to a view of other buildings through the smog (I did not see a clear sky all week).

You can't drink the water here and the 'complimentary' bottles of water were priced at 35 yuan. The restaurant and bars were what I'd expect from any good western hotel and the staff were very attentive.

If you go there expecting a western 5 star experience you may be disappointed however overall not a bad experience.

  • This TripAdvisor Member:
    • Liked — Staff service
    • Disliked — Non operational room facilities
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiwidreamer's Summary
Date of Stay: November 2007
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: November 05, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $240 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice Place”

Swissotel Beijing

5 of 5 stars
Singapore
Nov 12, 2007
1/1 found this review helpful

Good location -- great local eating places across the street, and a few steps from subway. Hotel is five star, therefore you can expect no less than everything clean and nice. The only thing is they charge for internet facilities. From PEK airport, take cab and run by meter, should be about RMB70-75 including toll only!

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Business Services
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singrish's Summary
Date of Stay: October 2007
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: November 02, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Outdoor / Adventure, Shopping
Was this review helpful? Yes No
Management Response
Swissotel_Beijing, Hotel Management
(Management representative)
Jan 28, 2008
On behalf of the management and Swissôtel Beijing team, we would like to thank you for choosing our hotel during your recent visit to Beijing and for taking the time to give us a summary of your experience.

Always striving to improve our services, we are glad to receive our guest’s valuable comments or suggestion. We are glad to learn that you are satisfied with our service during your stay with us and be assured that we will share your feedback among with our teams.

Meanwhile we look forward to welcoming you again at our hotel in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $240 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Almost there”

Swissotel Beijing

Oct 31, 2007
2/2 found this review helpful

I stayed at this hotel with a group of friends. It's interesting that we had a mixed view of the experience. Half the group had the executive rooms; half did not. Of those who had the executive rooms, half had problems with the airconditioning. When the head of the group rang up the reception, he was told to open the window. Uh oh.

The executive room I had came with a small sitting area near the door. There was a larger TV there and a smaller TV at the foot of the bed. I think it is a nice idea but impractical because the bathroom opens into the sitting area. I was alone and never used that space.

Otherwise the room was fine, no complaints whatsoever.

The bathroom and bathroom accessories were good, all boxed and neatly tied with a ribbon. They even had a ribbon around the plastic slip-proof bathmat. The wastebasket was not lined--a sign of an upscale hotel.

Service quality at the executive lounge and the cafe could be better. Overall, apart from the airconditioning that seemed to have afflicted some of my friends, this was a decent hotel.

  • This TripAdvisor Member:
    • Liked — Bed and bathroom accessories
    • Disliked — Breakfast was monotonous. It was identical menus on the two days I was there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panguin's Summary
Date of Stay: October 2007
Traveled with: Large group or tour
Visit was for: Business
Age group: 35-49
Member since: November 07, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $240 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Swissotel Beijing

( 7-11 of 34 )
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Swissotel Beijing Address

2 Chao Yang Men Bei Da Jie, Beijing 100027, China