The Westin Beijing was perhaps the most luxurious hotel we have been in. The room was spacious, the California King-sized bed was very comfortable, the bath was decadent, and the appointments were extravagant. The bath had a large tub, a marble spa shower with a rain forest shower head. Beside the typical hair and bath gel products, they had complementary razor, tooth brushes, shower caps, combs, mouthwash, slippers and use of spa robes. The robe would have been able to wrap around the old me but now provided 1½ half overlap. The desk unit contained a refrigerator with a full compliment of juice, soft drinks and mixes. Another drawer had a Chinese tea service for one's use. The mini bar had assorted spirits and another drawer contained a bottle of wine and two glasses. Another section contained both occidental and oriental snacks.

The breakfast buffet was as varied and delicious as the 1980s Berlin Officer's Club Sunday Brunch, a high standard indeed. Our goal was to eat oriental food the entire two weeks and with minor adjustments at breakfast, we did so. We began each breakfast with fruit; enjoying new items we had never tried before. The Dragon Fruit, Dragon Eyes, and Mango were complimented with pineapple, various melons, grapes and bananas. Next came Mako and Salmon followed by vegetables and salads. Each of us enjoyed the congee [Watery rice gruel that bears a marked resemblance to porridge. The variety of seasonings used to make congee ensure that it need not ever become boring. Congee can be sweet or savory; seasoned with everything from chicken to mushrooms. Often, the meat is marinated before being added to the rice.] We both preferred the savory condiments rather than the sweet toppings. We skipped the Western cereal, eggs, bacon, meat slices, and sausage but did sample the cheese platter options.

We spent 6 nights in a two bedroom apartment in the residence side of the hotel. We had a very messy start, because we booked the apartment though www.servicedapartmentsasia.com and our reservation stated that the use of the 'bussiness lounge' was included in our rate. We arrived early in the morning from a night train trip from Xian, very tired and dying to have a nice breakfast. While we were having dinner at the 'bussiness lounge', we were told that this was not included in our rate and that we would be charged 400Y per day. After a long discussion with the manager (which wasn't completed until the following day) we were told that the website we had booked with had made a mistake and that we couldn't use the bussiness lounge unless we paid 400Y extra per day. For the 6 nights we were there, we could use the 'residents lounge' for breakfast which had a very very small selection of breakfast items, nothing to do with the bussiness lounge. I found it disappointing that our trip started that way and that we weren't offered the free use of the 'bussiness lounge' as stated in our reservation.
Apart from that, great apartment, we loved the decoration of the hotel and the atmosphere was fantastic. We had dinner a couple of times at 'senses' and found the buffet of a high standard. Ann Marie was very kind and made her best to make us feel welcome.
But I have to say that the best part was the Spa...Since my husband is a therapist, we have been to many different spas around the world, cheap and very expensive. Westin's spa definetly had the best decoration, service and atmosphere we had experienced, it was amazing, don't give it a miss!
I would definetely go back, but confirming my booking first!

We spent 4 nights at the Beijing Westin Hotel in April 2008 as part of a China Cruise/ Tour. We found the hotel staff to be exceptionally helpful. The hotel for the most part was spotless except for the carpet in our room, which was very stained. Overall the service was very good The Italian restaurant was great. The breakfast buffet was superb, however, because we were part of a tour group we were required to sit out in the "hallway" with folding tables and stackable chairs (this was a big turn off since we were treated differently than the other guests). Service in the "hallway" was lacking.....we had to "chase" the wait staff to get a cup of coffee or tea (or refills). The swimming pool was tremendous, as was the steam rooms and staff therein. Although our stay was pleasant we would probably opt for another, more luxurious hotel, when we return to Beijing. As I indicated it's a good business persons hotel.

My husband and I just returned from a 6 night stay at the Westin. The hotel is new, absolutely beautiful, and has the most helpful, gracious staff we've met in years. Every staff member went out of his or her way to make us feel welcomed. Since my husband is a Platinum Starwood member, we were upgraded to a Renewal Suite and were able to use the club level lounge, which has a great breakfast and happy hour buffet. We had a wonderful stay here. We absolutely recommend this hotel.