This is a five star hotel - make no mistake about it. They look after you here and make you feel welcome.

The pool is outside and is great to swim in at night and check out the buildings as they light up. The gym is a little small but well equipped.

The rooms have a nice flatscreen tv and the best bit (as I get bored on business trips) is that they also have a dvd player in each room. HK is great , you can pick up a vcd or dvd and off you go. Rooms are of a good size and well equipped - desk, armchair, large bed. Bathroom has a separate shower/bath and again good size.

What makes this so easy is the location. As other reviewers have said, it is part of the Pacific Place complex and therefore really easy to get out and about. Drop down into the mall and walk over to the MTR. THe MTR is very cheap and easy to use. If you want to take a cab down to the star ferry or the airport express - its only going to cost you (max) HK$30. Its SO CHEAP.

Breakfast is a good spread with everything you'd expect. The price is high - but you get this comp'd if you are a high tier Hilton HHonors card holder. The exec lounge is a little sterile but the views are great and not a bad place to go up and have a coffee and look down over the skyline.

I've never been tempted to go next door to either the marriot or the Shang.

My wife and I just returned from a 4 day stay on the executive level of the Conrad Hong Kong. Perhaps our biggest mistake was to stay in the Intercontinental in Kowloon immediately beforehand. The comparison between the level of service and ambiance was stark.

Pros and cons:

Pro:
- Room was large with a great bathroom (separate shower and bath, two sinks, etc.) and lots of closet space. Excellent harbor view.
- Great location in a high end shopping mall

Con:
- The executive lounge was more similar to a something in a cheap long term stay hotel (such as Residence Inn) than a luxury hotel. It consisted of what looked to be a couple of gutted guest rooms packed with small tables and a few couches. Since the "executive level" benefits did not include free internet in your guest room (unlike the Intercontinental) the lounge was constantly packed with business people checking email and conducting phone meetings - not a pleasant environment. The executive level check in/out and concierge was also located at a small desk within this space, further compounding the general scrum of activity continuously going on.
- The staff seemed more intent on pushing for a tip than on providing service. The staff in the lobby bar (a grim and dismal place) was particularly nasty.
- The on site high-end Italian restaurant Nicholini's was very good however the staff was relentless in pushing the more expensive menu item (Wagyu beef, lobster, etc.). Needless to say even if you resist the pressure expect to pay US$400+ for 2.

Perhaps if we had not had the contrasting experience at the Intercontinental this place may have seemed better.

I've stayed at the Conrad about 6 times or even more and it never fails to please.From the comfy beds to the chocolates served in the evening. The staff at the conrad have always been the most pleasant.

And did I mention how convenient the Conrad is? Approx 5 min walk (in air conditioned walking conditions) to the MTR (Admiralty) which sits on the same line as Central and Causeway bay stations.

This hotel certainly sets the benchmark for 5 Star service-
kudos to hotel management-well trained, attentive,polite and helpful staff from the front desk to knowledgable concierge.

The room was large and clean and the signature teddy bear and rubber duck was a nice touch. Views out facing the harbour were great also.

Location is tops-with easy links to Pacific Place /Queensway Plaza shopping and transport is a cinch with Admiralty MTR station near by and linked airconditioned walkways to Central MTR HongKong.

Thankyou for making my stay a memorable one!


ETan
Kuala Lumpur
Malaysia