We stayed for 3 nights at the Fairmont Singapore on our way to Bali. We initially booked the hotel when it was still called the Raffles Plaza. Overall our stay was nice and we enjoyed the facilities of the hotel.

We booked a slightly more expensive room in the South wing which was really nice: excellent and large bathroom, nicely sized room, nice view from the room and all amenities were fine.

Hotel pool, though sometimes crowded as pool is shared with the large Swisshôtel nextdoors, was a nice place to relax, though it was sometimes hard to get a bed in the sun (pool deck is in full shade as of ~4pm). Fitness facilities are nice as well.

We ate outside of the hotel so have no clue on restaurant service.

Check-in was extremely smooth as we could check in as early as 9am.

Overall, a nice stay, not stunning but for the price paid very happy!

Very old hotel, that clearly needs a fresh-up. Interior design and furniture were old and in 80s colours. Good facilities and very good location, but everything from breakfast room, pool & room, left us feeling dissapointed, we expected more from a chain like Fairmont.

Overall we were happy with our stay, though it wasn't without a few niggles.
We stayed en route to Sydney and New Zealand, for two nights. I booked when it was still Raffles the Plaza. Overall it worked out well for us at the rate we paid.

Good:
- upgraded due to hotel being busy and having booked early. So in North Tower, but on executive floor. We weren't allowed to use the executive lounge, but with our 11 year old so with us, this was fine.
- room large, comfortable & clean. Great views from the high floor - over the Esplanade, part of the Padang and the city.
- Location was great for us - across from Raffles (we had booked afternoon tea) and up from Suntec Mall where we did the Hippo tour from. Also walkable to National musuem.
- Bell "boy" was very sweet to our son.

Could have been better:
- the room rate on check-in was more than on my reservation. After quite a while conferring with management, the original rate was confirmed.
- there was no bed for our 11 year old, despite several emails after the initial booking to correct where this had got lost. On phoning reception they said that would be SIN $30 / night additional cost. When I'd returned to reception to show them my emails, again the original rate was finally agreed.
- we went out to get food, but the bed wasn't there when we returned. In all, it probably took 3-4 hours for the bed to show up. After an overnight flight from London we finally got the bed at about 2300, having put our son to sleep in our bed.

Singapore in general we really enjoyed. We would recommend:
- Afternoon tea in the Tiffin room at Raffles. There were a couple of tour groups, but they sensitively sat smaller parties in a slightly separate area, which was nice. You are also encouraged to leave by the main lobby, which was a nice touch. Do book ahead though - we booked ages in advance (it was a Saturday). There definitely was no getting in on the day.
- Night Safari
- National Museum, including History of Singapore wing.

When I made my hotel reservations, this hotel was originally called Raffles Plaza Hotel. I had wanted to stay at a Raffles chain but could afford the original Raffles so decided to book at the Plaza. As the trip neared, the hotel changed it's name to the Fairmont. Apparently Fairmont owns Raffles and decided to change the name of the hotel to avoid confusion.

This hotel was fantastic. We were upgrade to a HUGE room that was perfect for our two day visit to Singapore.

We really liked the location and service was impeccable. And the price was great too.

You have to check out the pool area, surprisingly large for a hotel in the middle of the city. Breakfast by the pool was great too!