My boyfriend and I stayed at the Tropicana Grand Oasis for one week June/July 2008. We originally booked to stay at the sister hotel the Tropicana Azure Club however 2 days before we went we were told that the hotel had building works (considering this is a brand new hotel I assume they were still building it) so wasn't taking any guests and we had been moved and the accomodation was of the same 4* standard - I disagree.
THE ROOM we stayed in was adequate but hardly 4*, the bath was stained yellow from ingrained dirt, there was no plug, the water ran yellow in the sink, the tiles were mismatched and the general finish to the tiling and fittings was poor. The room itself was ok but as we were on a ground floor we had several encounters with local wildlife in the room including large ants, beetles and even a lizard. There were 2 decent sized beds which we pushed together to make one which was comfy, the tv had several English speaking channels including a movie channel which was great and there was a small fridge which was stocked with mineral water on arrival. However the room in general was dated and the furnishings were tired. The terrace area was nice with comfy seats but there was no outside light meaning that after about 7:30pm it was a useless space.
THE POOL area was nice, the main pool was large and clean, the was a seperate childrens pool and another large circular pool which could be used by anyone but was where the "aqua gym" and volleyball games were held. There were plenty of sunloungers but they did get reserved quite early despite the pool boy's best attempts and there weren't enough parasols to go around so if you weren't using yours you would be pestered to have it taken away. *please beware windy weather and the parasols, the bases are not heavy enough to hold them down, I was hit on the leg by one and spent the last 4 days of the holiday with a HUGE bruise on my leg*. You did get quite a lot of hassle by the pool aswell from the staff wanting to either braid your hair, tattoo you, give you a massage or take you to the beauty parlour, we gave them every excuse in the book and refused everytime but we were bothered every single day by someone. The pool bar is ok but you only get drinks in small plastic cups, hardly enough to quench your thirst in the Egyptian sun!
We tried THE BEACH one day but found the heat too intense there without the convenience of the pool to jump into. Also many of the loungers are quite far away from the beach bar so you'd worked up another thirst by the time you'd walked back. You also got bothered here for massages etc. And the beach itself was gritty sand not the soft white sands you like to laze around on.
THE FOOD was ok and unlike a lot of the other reviewers we had no problems with Russians or Italians pushing in and leaving cold scraps. There was always plenty and the staff were super efficient in cleaning up and clearing away plates (sometimes too efficient and tried taking drinks and food before I'd finished). There was quite a variety of food also but usually only 2 kinds of meat, chicken and one other sometimes a beef pie type meal or fish. There were 3 other onsite restaurants which were part of the all inclusive package but you did have to make a reservation before eating there. We tried the Italian and the Oriental (there was also a seafood one). Both were lovely although they had limited options and the Oriental was highly misleading as everything on the menu was BBQ (my boyfriend had a kebab and I had a mixed grill) whereas I was expecting it to be more Chinese cuisine. Still the food was delicious and you got plenty.
THE STAFF were all incredibly friendly. Most spoke English although not well enough to have a proper conversation but they were smiley and efficient. The waiters were charming and quick and if you were nice with them they would bring you another drink before you'd finished your last one without even having to ask. All the staff I saw were male, including the maids. Our maid Sayed was very pleasant and cleaned our room very well, one day he even cut some fresh flowers from the gardens and left them in one of the glasses on our table which was very sweet.

In addition:
When you check in you'll be given a towel card each which you can hand in at the poolside or on the beach in exchange for a towel for your lounger, this was handy as you don't have to take your own but the towels were scratchy and instead of being blue and white striped often they were blue and grey from over use.
You get a safe in your room which you don't have to pay a deposit on which is great but ours was faulty and we had to call reception twice to have it reset as it wouldn't accept our code.
There are a few shops in reception one of which sells crisps, chocolates, shampoo, tampons etc but it is quite overpriced 100LE for a Mars Bar which works out at £1 so good for a few snacks but don't spend too much here!

I have just returned from a one week stay at this hotel, and it won't be somewhere I'm rushing back to! Whilst the country, local people and weather are fantastic, when you book through a tour agent who uses the tagline "Exclusive to UK Group Customers" you expect there to be more than 20 or so british residents! The hotel guests were made up of around 70% Russians, 25% italians, 2% british and 3% other. The Russian guests can only be described as rude and offensive, I'm not by any means fully conversed in the Russian language, but I know damn well that there were no pleases or thank yous attached to their demands!

The food in the hotel was basic to say the very least, if I ever see pasta, bread, or mince meat again it will be too soon. The choice was extremely limited also and what there is isn't all that good. Unfortunately, its back to the Russians again, they pile the food high and get plates of it and leave most of the remains strewn across the table and they think nothing of an elbow in the ribs if you're taking a second longer at the buffet than they expect! The brochure states that there are other restaurants available and that only lobster and shrimp will have extra charges, this is a lie. These restaurants are not included in the price, but you are not told this until your welcome meeting the following day!

I cannot fault the staff in the hotel, the bar and restaurant staff along with the pool staff are excellent. The sales guys who harass you around the pool trying to sell you massages, hair braids and tattoos can get way too much, as can the men in speedos, thank god british men tend to wear shorts!

Have stayed at the Tropicana Grand Oasis three times in the last three years, all during the months of May or June. Overall, this is an excellent hotel in which to stay whilst in Sharm.

The hotel itself is large, spacious and very clean. Cleaning staff work throughout the day and night to keep it in an exceedingly tidy and well maintained state. Rooms are large with two double beds in each room which (if you're travelling as a couple) you can push together and make a supersize four person bed! Rooms are cleaned daily, all have balcony areas, fridge, PIN code safe, TV with 30+ channels (mostly European, BBC World and Egyptian). I have never had any complaints about the rooms at all. There are also villas on site for larger groups or if you just want th have extra space.

As per other reviews, there are a lot of Italians and Russians/Eastern Europeans but I have also found a lot of Brits too. The Italians "rule the hotel" and indeed play loud Euro dance music around the pool during the daytime. Their evening shows are worth a miss. To compensate, the hotel has a number of good bars to spend time in. If you book all inclusive, you can basically drink alcohol day and night for free....a good selection of cocktails on offer. Food is an experience - always of a good quality and standard but can be repetative. There is a main restaurant (self service) and Italian, seafood and oriental restaurants. It can be a bit of a fight but getting into the restaurants bang on when serving starts at 1pm and 7pm (and 7am for breakfast - although this is less arduous) seems to be the key.

You get given a wrist band to wear when you check in, the colour of which shows whether you are all inclusive/B&B etc etc. Once the band goes onto your wrist, it doesnt come off (I have tried to get it off and haven't found a way yet until they cut it off when you leave) - so be warned if you put it on too tight.

For nights/days out, the hotel offers a free shuttle bus each day and evening to and from Naama Bay. This is heavily booked up due to a limited number of seats on the minibus. The key to this is to book your seats on the day before at 10am and be the first to get your names on the list before a group of 10 turn up and book up the whole bus! Egyptian drivers are a lot lot worse than in the UK...have something or someone to hold onto! The bus drops you off at Tropicana Rosetta - about 10 mins walk from all of the shops/bars/restaurants of Naama bay Hotel. Just turn right out of the hotel on leaving the bus and follow the road. The bus can bring you back at set times until just after midnight otherwise use a taxi which costs about £1-£2. You will always find a taxi wherever you are, whatever the time.

The location of the resort is in a quiet setting away from the busyness of the main areas of Sharm. It is about a 10 minute ride from the airport. There is no aircraft noise heard within the resort. The beach is very good, split into levels and you can always get a lounger though not always with shade if you turn up later in the day.

The pool staff are excellent and if you get chatting to them will reserve you your "spot" each day. It is good to tip them after your stay as the chaps get paid very little compared to the UK and a little goes a long way for them. Ibrahim and Asharaf are very very good. You do get hassled by some of the staff for massages/hairstyles/skin treatments etc etc. The trick is to pretend to be asleep or say you have no money left then they leave you alone for the rest of the week. The latter is a definite way to be left alone.

EVERYONE is very welcoming and will always assist with any problems/
difficulties.

All in all, this is a very good resort having stayed the last 3 years having booked with Thomson all inclusive. You definately get your moneys worth if you drink the alcohol! The Italian restaurant by the pool is well worth a try and a reservation is required here on the day before.If you like peace and quiet in the day, head to the beach. If you dont mind the music, head to the pool.

Just returned from Sham and had a fantastic holiday. Was a little worried before going after reading some dodgy reviews about this hotel. But there was no reason to! This is a really lovely hotel - the photos do not do it justice - its beautiful. Also the staff are so friendly, they really make you welcome!

The pool area is huge and very nice, the hotel is set on the beach which again was very nice. Its a tiered beach and a jetty into the sea, there is also coral so you can snorkel - amazing fish down there!!

The food is of a good standard, and was one on the main reasons we were worrying before going - but was nothing like what the reviews suggested it was! There was a huge choice of food and you'd never go hungry! There are 4 other reastaurants other than the main one, all of which were very nice.

The only down side of this hotel is the entertainment on an evening, it is bascially just for the Italians! It was complete rubbish! But it's not far into Naama Bay - 15 min taxi ride away, which is heaving on an evening!

The hotel is full of Russians and Italians but didn't find them that rude although they dont talk to you! There were quite a few English there as well so wasn't too bad. But when you talk to the locals they the resort is full of them too! Not just this hotel!

I would recommend this hotel, we had a fantastic time and will definately be going back!