We stayed at this hotel while attending a convention at the L.A. Conention Center. Service is wonderful - we asked for a few things and got them almost immediately. There will always be an attendant to open the door for you. It is not the best location for the LACC as it is a mile and a half away. Fortunately we had shuttle service. There is also not much shopping or restaurants nearby as it is in the business district. But you can walk several blocks and get to what you need. The rooms are nice and comfortable however I agree about the entry way being awkward. The main door and bathroom door just inside almost bump together. The closet is roomy, but has no light. If you put your suitcase in there on the rack, you'll have a hard time seeing your belongings. TV does need to be upgraded. There were only about 10 channels available. But, those are minor things to me. I would stay here again.

This hotel is truly outstanding in every aspect. We were in a party of 16 people attending a convention downtown, and everyone of us were happy with the hotel.
Service- Omni has a reputation in providing attentive service that is commonly found in Asia. This hotel provides a benchmark for good service that rivals that of Four Seasons or Mandarin Oriental but without the attitude. Staff is plentiful and they are everywhere.. They are also courteous and eager to help us whenever we encounter them. We had a small problem with room service and management was quick to correct the mistake.
Rooms- clean and good size. Beds are very comfortable and provides good support. Bathroom is also spacious. Plenty of towels.
They even provide a fresh pair of slippers.
Location is good. However there are not much shopping close by. Complementary car is available within a 3 mile radius.
Great hotel period. Would definitely return.

A very nice hotel with a reasonable downtown LA price. In the safe part of downtown and within easy walking distance of many places to eat. Not a lot of shopping nearby, but the Jewelry District is about 2 blocks away if you are into that. The room was clean, comfortable, and quiet. Staff was curteous and helpful. The breakfast was quite expensive but wonderful. I didn't like the entry to the room. The closet and bath doors bumped against each other and it felt like you were squeezing your way in. Also the TV was dated and small - it's time for a flat screen upgrade Omni. Both minor issues. I liked the property and would stay here again.

I've stayed at practically every downtown hotel in L.A. and this one is up on top of my list.

The service is absolutely spot-on for business travelers. They are quick, courteous and friendly. You just can't ask for much more than that.

The rooms are standard business fare and you will find no surprises. It's clean and roomy enough to work.

The restaurant does a good breakfast buffet with pretty much anything you need. The prices are typical business rates.

I wouldn't recommend this hotel if you are a tourist due to it's location away from the rest of downtown. It's a good hike to the Staple Center and the Convention Hall, so if you need to go there, you may want to find another place. If you are there on business, it's the place to be.