This was our first stay at the Hotel Intercontinental thanks to a GREAT rate on Hotwire.

The valet and bell staff are some of the friendliest and helpful in New Orleans. Front desk employees and operator personnel were equally professional and courteous.

The lobby and common areas are clean and attractive but not overwhelmingly special. The rooms, however, are impeccably decorated. My wife and I agreed that the room was one of the most beautiful we have visited. The furnishings are rich and the bedding/linens and toiletries are top quality. The location on the St. Charles street car line makes the Hotel Intercontinental very accessible to the Garden District and Audubon Park. For Mardi Gras revellers interested in staying put downtown for parades, book your room here; your car will never have to be moved.

The only negatives that I have to share concern the concierge and room maintenance. First of all, I called the concierge and was asked to leave a message with my question or specific need. I left the message and was never contacted by the concierge for the entire stay. The other negative I experienced was with marks/scuffs on the wallpaper in the bathroom and a large stain on the arm of the easy chair in our room.

All in all, the Hotel Intercontinental is worth the price paid.

Wonderful hotel, rooms were large and comfortable. Staff very friendly and helpful. Upgraded to club level nice to have a living room to go too and great breakfast and evening snacks incl. Short walk to quarter and really nice to return to the 4star comfort after long days. Had 7 yr old with us she loved it. Small but very nice rooftop pool. Great workout room open 24/7

May 5, 2008
My husband and I stayed at the New Orleans Intercontinental on St. Charles Street during the last weekend of Jazz Fest. Our room was very clean and tastefully decorated. The staff was friendly and very professional too. We ordered room service and I am happy to report that the food was excellent. We really enjoyed our stay at the hotel and we are planning to return sometime in the near future.

This facility really lived up to its lofty reputation on our recent stay in New Orleans for Jazz Fest. Although we didn't get a bargain because of the influx of tourists for the music event (roughly $200/night plus tax on the hotel website booking), I felt we came close to getting every pennies worth of luxury and service.

All the details of the stay were either above average or excellent. The staff was knowledgeable and helpful from the check-in to the concierge to housekeeping. They went out of their way to make our stay relaxing and fulfilling.

Our room was upgraded upon check-in, probably because we paid rack rate and I am a frequent Intercontinental guest around the world. We had 1109 and it was equipped with a nice balcony with a overlook of the quiet alcove. The bed was really top quality with a nice feather bed and ample pillows. The curtains closed to make the room totally black and allowed us extra rest after a night of partying. The decor was smart and the room spotlessly clean.

Although not spacious, it was generous enough and the bathroom was full marble and the towels fluffy.

For location, it is really ideal. The street car passes directly in front of the complex and can get you uptown for $1.25. The French Quarter is a few block walk along safe streets even at night. Mother's, the famous greasy spoon, is a few blocks toward the river and they can satisfy any hunger you might conjur up.

We didn't make use of the restaurants or bars in the hotel, but did catch a few rifts of the nightly music as we filtered back into the nightlife of the city when we passed the lobby. We, also, didn't check out the gym or the pool. Too much partying, I suppose, to pretend to work out. Isn't that the way it always ends up on trips to this city?

The city has many options of hotels in this luxury category and most are fairly good bets. The Intercontinental, albeit pricey, was equal to any high end hotel I have stayed at in New Orleans. If you can get a discounted rate, you deal will be even better.