My first room was (as requested) on a high floor (24, I think). The minute the bellperson left the drilling over my head begun. I called the front desk and they admitted yes, they are renovating above me. I asked to be moved to a floor without the drilling. It took a while and it seemed like a hassle but it was finally arranged. The manager who took care of this said: I would lilke to take care of you for your trouble. So I said suggest something. She said I could either give you access to the concierge lounge or comp your next stay. I said, how about breakfast instead - since I have no plans to return - and she said fine. I got breakfast for two (even though I was alone) and lunch for two (which I couldn't use) which I found adequate compensation for the hassle. I did meet a couple on the 24th floor who were very upset about the drilling; they were staying put but they had that stay comped for their trouble.

I thought the first room was just fine (other than the drilling) but the new room (on 6 I believe) was recently renovated and gorgeous.
in fact, it wasn't quite finished - no mini bar yet. If you have the choice, forget the view and ask for a renovated room.

Everything else in the hotel was fine. The staff really tried to go out of their way to be friendly yet professional. The neighborhood at night is not good.

This was a quick family trip. We were wanting to go to the Fox and downtown Atlanta. We booked the Ritz Carlton and LOVED it. My cousin left her stuffed animal in the cab and not only did the cab driver bring it back, he was able to describe what we looked like and the front desk clerk figured out who it was. We were impressed. She personally brought it to our room. Everything was wonderful!

Stayed on April 24 at the Ritz Carlton Atlanta. It was an excellent experience. The location was convenient (there's a MARTA stop right across the street) and a $30 cab ride from the airport. The staff was extremely friendly and attentive. The room was very clean (stayed on the 5th fl) and quiet, although I think the walls are a bit thin as I could hear the folks next door.

I had a light dinner at the Atlanta Grill on the second floor. Very attentive staff but a bit pricey, which wasn't surprising.

Overall I was very pleased and would stay there again.

This is the second time I have stayed at the Ritz-Carlton Atlanta. Their impeccable and flawless service begins when you pull up. Forget about schlepping your bags inside. The bellman graciously takes your bags and soon escorts you to check in. Check in was simple and easy, and I was personally welcomed back by the executive assistant manager. Even though I had arrived well before check-in time, my suite was ready and waiting at 9:00am, and I escorted by the bellman.

Throughout my entire visit, I was always greeted by name. Personal preferences, as to newspapers, food and beverage, were always remembered by staff and were offered without ever having to ask in the Ritz-Carlton Club.

Check out was a breeze and flawless as the stay.

This was the first time I had booked thru WhataHotel, and their service was right on with that of the Ritz-Carlton. All requests of an early check-in, room preference, club access, as well as a late check-out were all honoured. As an added bonus, a wonderful basket of fresh fruits and mineral waters where in my room as a welcome ammenity. Thanks Maria!