My wife and I stayed at the Hyatt for our 10 year anniversary and we had a great time. The room was a Deluxe Ocean View on the 28th floor. Our lanai had a great view overlooking Waikiki Beach. The room itself was nice, the bed was very comfortable and the bathroom was nothing special but it served it's purpose.
Included in our stay was the breakfast buffet. This is one of the few negatives that I have to say about our stay at the Hyatt. We were not really impressed at all with the food and if we would have paid $20 per person for that we would have been greatly disappointed. We did not try any of the other restaurants at the hotel.
The pool was nice but pretty small considering how large the hotel is. They give you fresh towels with each trip to the pool and will even give you chairs to take across the street to the beach. Barbara, the waitress at the pool, was awesome. She remembered us after day one and kept the drinks coming!
The location was great. Directly across the street from the beach and just a block or two away from great restaurants and shopping. The police station is right across the street from the hotel so do not be worried about anything you may have heard about the crime. We did not see or hear of any!
The concierge was also very helpful in getting us a different flight back to the mainland. There are ABC stores everywhere in case you need to pick up an item you forgot, anything you may need to snack on or those little trinkets to take home.
I would be confident in recommending this hotel to friends and family and would definitely stay there again.
One last thing, check-in is on the 2nd floor...go up the escalator or elevator one floor when you get there.







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