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Hyatt Regency Waikiki Resort & Spa: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 296 Reviews
5.0 of 5 stars
92
4.0 of 5 stars
97
3.0 of 5 stars
35
2.0 of 5 stars
13
1.0 of 5 stars
10
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#17 of 95 hotels in Honolulu
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 1212
  • Address: 2424 Kalakaua Avenue Honolulu, Oahu, HI 96815
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: Twin-tower resort and convention complex on Waikiki Beach. Na Ho'ola Spa, restaurants, shops and daily entertainment on property. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant Room Service Swimming Pool
Check Rates: $294 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hyatt Regency Waikiki Resort & Spa

( 19-23 of 296 )
“Had A Great Time!”

Hyatt Regency Waikiki Resort & Spa

4 of 5 stars
Pennsylvania
Jul 16, 2008
2/2 found this review helpful

My wife and I stayed at the Hyatt for our 10 year anniversary and we had a great time. The room was a Deluxe Ocean View on the 28th floor. Our lanai had a great view overlooking Waikiki Beach. The room itself was nice, the bed was very comfortable and the bathroom was nothing special but it served it's purpose.

Included in our stay was the breakfast buffet. This is one of the few negatives that I have to say about our stay at the Hyatt. We were not really impressed at all with the food and if we would have paid $20 per person for that we would have been greatly disappointed. We did not try any of the other restaurants at the hotel.

The pool was nice but pretty small considering how large the hotel is. They give you fresh towels with each trip to the pool and will even give you chairs to take across the street to the beach. Barbara, the waitress at the pool, was awesome. She remembered us after day one and kept the drinks coming!

The location was great. Directly across the street from the beach and just a block or two away from great restaurants and shopping. The police station is right across the street from the hotel so do not be worried about anything you may have heard about the crime. We did not see or hear of any!

The concierge was also very helpful in getting us a different flight back to the mainland. There are ABC stores everywhere in case you need to pick up an item you forgot, anything you may need to snack on or those little trinkets to take home.

I would be confident in recommending this hotel to friends and family and would definitely stay there again.

One last thing, check-in is on the 2nd floor...go up the escalator or elevator one floor when you get there.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Breakfast buffet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisSuz's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: January 10, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $294 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Japanese oriented hotel but everyone can enjoy :)”

Hyatt Regency Waikiki Resort & Spa

4 of 5 stars
Seattle,Wa
Jul 16, 2008

We stayed in this hotel for our honeymoon, which was spilited between Honolulu and Maui.
At time of checking we found out our room is not ready and when we got it we found it the room has double queen bed with half city half ocean view, which was against our wish. When we complain they offered us free parking ( $20 pn ) for our stay and they promised to move us to the first available ocean view king bedroom.

So we stayed in 2 different rooms each with different amenities and views and I should say both rooms were great. Very big and comfy...the best thing was the gorgeous view of ocean and city light at night. To be honest we liked half ocean half city view better!

This hotel is located right cross the beach so it is like you almost got your own private beach! There are many restaurants, shops and boutiques in the lobby and they are all very Japanese oriented!!!

One thing that was obvious is the fact that Honolulu has many Japanese residents and tourists and if you appreciate the culture ,Hyatt Regency is the best hotel for you. They even offer Japanese style of breakfast along with many other excellent food for daily breakfast buffet.

Over all happy and book again

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nabaaty's Summary
Date of Stay: September 2007
Visit was for: Honeymoon
Age group: 25-34
Member since: July 16, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $294 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved the Hyatt”

Hyatt Regency Waikiki Resort & Spa

5 of 5 stars
aberdeen, washington
Jul 12, 2008

We stayed at the Hyatt in October of 07 and loved it. The service from check in to the breakfast buffet to the pool area was impeccable. We especially have to give kudos to Barbara and Paws at the pool. By the 2nd day they knew we would order a lava flow and were very friendly. We researched the rooms and knew we wanted a great ocean view so we opted for the deluxe ocean view and got the view we were seeking. The room was great and the bed was so comfortable. The bathroom was the only negative and there was nothing wrong with it but it was just an average bathroom and we were expecting a bit more but no deal killer...it's just a bathroom. Our room included a free breakfast buffet and it was excellent. Generally we are hotel hoppers because we enjoy trying new places but if we can get as good of a price as we did last time we will definately stay at the Hyatt again. The location is excellent, service is excellent, and we just had an excellent stay!

  • This TripAdvisor Member:
    • Liked — Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobandkaren0811's Summary
Date of Stay: October 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: April 29, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $294 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Will never stay in this hotel again”

Hyatt Regency Waikiki Resort & Spa

Jun 19, 2008
5/9 found this review helpful

Considering the price and the so-called reputation of this world wide hotel we were dissapointed with this one.
The hotel is not on the beach, You have to cross the street to a public beach always crowded, even homeless people, its dirty. Do not be fooled by the pictures of the pool in the hotel. The pool is just like a kiddie pool. Considering the size of the hotel, two large towers, it is simply ridiculious. The hotel itself is more like a mall. You have to carry your bags to the second floor to check in, and access the elevators. It was clearly designed to attract shoppers, because as guests you are forced to go around and around to access the elevators and the escalators. We paid for ocean view room, and their "ocean view" means going out to the corner of the balcony and see a glimpse of the ocean. We took our lap top with us, only to find out we had no wifi access in the room, we had to go to the corporate center to access the internet, at additional cost. On top of that we had to pay extra to be able to lock the laptop in the room. The only good thing about our stay was the breakfast. The hawaiian chef making the omelettes was great, the food and the variety were great. Other than that I do not recommed this hotel. Their advertisement, and all the nice pictures in their ads are misleading to the customers.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
saintsmom2010's Summary
Date of Stay: August 2007
Member since: June 19, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $294 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good Location”

Hyatt Regency Waikiki Resort & Spa

3 of 5 stars
Detroit, Michigan
Jun 3, 2008
2/4 found this review helpful

The hotel is a huge property & has a nice lobby area with a waterfall. The location is really good because it is right across Waikiki beach and foot steps away from all the amazing shopping (which there is a ton of from the Ala Moana mall to the International Mkt- located just footsteps from the hotel for buying souviners & trinkets). The rooms are standard and no big deal, same goes for the bathrooms. We were on our honeymoon, so the rooms weren't what we expected at first so we asked to change it so we can have a nice view of the ocean. The staff is very friendly which is always important and they were always willing to help us with anything we needed.

For the food, room service food sucks, but the breakfast buffet is pretty good and you can have breakfast with a beautiful view of the beach. As for dinner, we always went out so no comments on the restaurants located inside the hotel, other than it seemed like they were never really busy.

In general, if I ever come back to Oahu, I would probably stay at the Hyatt again. Especially from looking at the other properties in the area, it seemed the Hyatt was the best one. Oahu (Waikiki area) is very alive and croweded so if you like quiet and non-commercial areas, Waikiki is not your place.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Price paid to stay here
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandi312's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 18-24
Member since: March 08, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Beach / Sun, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $294 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hyatt Regency Waikiki Resort & Spa

( 19-23 of 296 )
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