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Holiday Inn San Juan: Traveler Reviews

Call now to book: 877-270-6397 from HolidayInn.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 76 Reviews
5.0 of 5 stars
23
4.0 of 5 stars
38
3.0 of 5 stars
2
2.0 of 5 stars
10
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 14 hotels in Carolina
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 222
  • Address: 8020 Tartak St Carolina 00979 Puerto Rico
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: The Holiday Inn San Juan has 222 rooms including 60 Pool Club guestrooms, each fronting our beautiful, outdoor pool/garden area. The hotel is located... This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: $193 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Holiday Inn San Juan

( 12-16 of 76 )
“Great Hotel”

Holiday Inn San Juan

4 of 5 stars
Pewaukee, Wisconsin
Feb 20, 2008
1/1 found this review helpful

I did a lot of searching on Tripadvisor and chose the Holiday Inn partly based upon this site (thanks!) and price.

I was a bit apprehensive about hotels in San Juan due to some horrer stories on this site about other hotels, but we were plesanty suprised upon our arrival. The hotel is about 1 block off the main street, so road noise is minimal. When you are outside, you can hear the jets taking off, but it was not too loud. The hotel has a bright and spacious lobby and very friendly helpfull staff.

Our room was 629 which was what they called a European room, meaning small. It was. The room had a very comfortable king size bed, 1 dresser, desk and a lounge chair. It was a bit small for the two of us, but we do not spend much time in our hotel rooms except to sleep. The bathroom was tiny and we found the toliet was plugged. A call was placed to room service and the problem was fixed in under 4 minutes. The room was very quite - we never heard our neighbors the entire 5 days we spent there. The rooms are worn, but clean and not out of line for the price.

The pool is small, but nice and there is a large hot tub in the court yard. We did not eat at the hotel resteraunts, but did have two expensive beers ($5 bottles of Corona) in the bar. You are better off seeking out some of the local food within walking distance.

Check out Mi Caritas about 1 blk away for great Mofungos. If you want to gamble, El San Juan Hotel and Casino among other hotels are nearby. There are several local bars such as El Taquito that serve cheap drinks and good Mexican bar food if you want to mingle with the locals who were all friendly.

All said, I would recommend this hotel to someone who is not looking for 5 star accomidations and has a budget, but does not like budget hotels.

  • This TripAdvisor Member:
    • Liked — Price, location, service
    • Disliked — Small room size, pricy bar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gryhound's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: February 20, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Other
Was this review helpful? Yes No
Check Rates
Average price*: $193 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Good For The Money”

Holiday Inn San Juan

Feb 19, 2008

We stayed at this hotel for 2 nights prior to our cruise. We were given a room with a balcony overlooking the pool. The room was large with a poorly lit bathroom. The hotel is clean with a friendly staff. I would not call this a destination hotel as it is 2 blocks from the beach. It met our needs perfectly. The hotel has an Asian restaurant that you should not miss.

  • This TripAdvisor Member:
    • Liked — Asian Restaurant
    • Disliked — Poorly lit bathroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rendres's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 50-64
Member since: July 15, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $193 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“The staff here made the difference .”

Holiday Inn San Juan

4 of 5 stars
Oakville Ontario Canada
Feb 12, 2008

My wife and I stayed one night post cruise here before returning to Canada. The physical state of hotel was a little worn but this was compensated for by the remarkable friendliness and helpfulness of the staff... especially a young man named Edwin a doorman/porter who could not have been more helpful. He gave us detailed directions to the municipal bus stop close by.... so we could go to see El Morro fort etc in Old San Juan. The bus ride was slowed by absolutely awful traffic but worthwhile to see how the locals had to get around. The whole experience at the hotel was positive and despite the need to spruce up the rooms..... especially the bathroom... it was the people at the desk and young Edwin who pulled up my rating of this place (which is close to the airport ..).

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeejabird's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 65+
Member since: July 24, 2007
I recommend this hotel for:
Older travelers
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
Was this review helpful? Yes No
Check Rates
Average price*: $193 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Great Pre Cruise Stay”

Holiday Inn San Juan

5 of 5 stars
Cincinnati
Feb 11, 2008
1/1 found this review helpful

We stayed at the Holiday Inn Isla Verde precruise on January 24, 2008.

Check in was a breeze. We were given a room on the top floor (8th floor) with a view of the ocean and pool area.

The room was a bit small, but very clean and nice. It had a balcony as well, but it was "standing room only" balcony...only about 18 inches or so in depth.

Every one at the hotel was very friendly.

The hotel is in easy walking distance of many restaraunts, a casino, and the beach.

I would stay here again next time I return to San Juan.

  • This TripAdvisor Member:
    • Liked — Nice, clean...near the beach
    • Disliked — Price was high, but so was everywhere in San Juan.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wckdtrix's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 25-34
Member since: December 19, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $193 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Great place”

Holiday Inn San Juan

4 of 5 stars
Peoria, IL
Feb 2, 2008
1/1 found this review helpful

My husband & I stayed here one night before leaving on a cruise. We were amazed at how nice the hotel was. Probably the nicest Holiday Inn we've ever stayed in. Had a pool side room with a balcony and enjoyed sitting out there. Hotel was located within walking distance of the beach and downtown. Also close to airport. Holiday Inn staff was friendly and helpful. Ate in the restaurant twice - the food was good, although it was quite a wait for food to arrive. Would stay at this hotel again if we ever go back to San Juan. Recommend for everyone.

  • This TripAdvisor Member:
    • Liked — close to airport, beach and shopping
    • Disliked — price
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PenguinLady2's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 50-64
Member since: August 16, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $193 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com

Reviews of Holiday Inn San Juan

( 12-16 of 76 )
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Holiday Inn San Juan Also Known As

Address: 8020 Tartak St, Carolina 00979, Puerto Rico